Scheduler at Home Instead Senior Care Etobicoke Mississauga

Mansfield, England, United Kingdom -

Full Time

Start Date

Immediate

Expiry Date

23 Apr, 26

Salary

26000.0

Posted On

23 Jan, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Scheduling, Communication Skills, Organization, Prioritization, Interpersonal Skills, Attention to Detail, Multi-tasking, Analytical Skills, IT Systems Knowledge, Microsoft Office, Google Suite, CRM Software, Team Player, Resilience, Client Relationship Management, Problem Solving

Industry

Individual and Family Services

Description

Company Description Our office was established in 2022 and our mission is to brighten the lives of ageing adults giving them a sense of purpose, wellbeing & worth. This role will play a vital part ensuring that our clients receive the best in class quality care and support the growth of our business. Job Description Understand and build effective and efficient schedules around our clients and Care Professionals. Ensure schedules are prepared, considering travel time, holidays, training and last-minute cancellations. Be responsive to changes in the schedule and liaise with relevant team members. Match Care Professionals to new clients in conjunction with client services team and arrange introductions. Ensure client schedules are matched to their needs, with the same Care Professional and the same times each week, where possible. Develop excellent relationships with both clients and Care Professionals so both can enjoy positive experiences. Support with recruitment to ensure sufficient current and future staffing levels are met. Work with the Care Team to ensure new and existing care packages can be resourced and scheduled on a timely basis. Add and maintain all client and Care Professional information onto to the electronic scheduling system. Carry out any other duties deemed necessary for the successful operation of the business, including attending care visits if required On call responsibilities expected Ensure compliance with Home Instead’s Equality, Diversity and Equal Opportunities Policy, in respect of employment and service delivery. Qualifications Experience or passion of working in a scheduling role within a home care or other relevant environment such as logistics. Good working knowledge of IT systems with experience of Microsoft Office or Google Suite and CRM software with the ability to learn and adopt new technologies where appropriate. Highly resilient and positive with excellent communications skills. Excellent organisation and prioritisation skills with the ability to work calmly and accurately under pressure. Team player with strong interpersonal skills with the ability to build rapport quickly. Excellent attention to detail with the ability to multi-task. Logical and analytical with the ability to work on own initiative and meet deadlines. Additional Information If you have a passion for caring and the motivation to help us achieve our ambitions, we would love to hear from you. We encourage applications from all sections of the community as we want to reflect the neighbourhoods in which we work. Home Instead is committed to safeguarding and promoting the welfare of adults and expects all staff to share this commitment. This role is subject to DBS enhanced disclosure. Date Advert Closes: 01 December 2025 Compensation: GBP25000 - GBP26000 - monthly

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Responsibilities

The Scheduler will create and manage effective schedules for clients and Care Professionals, ensuring that all needs are met while maintaining high-quality care. They will also support recruitment efforts and ensure compliance with company policies.