Scheduler - Interventional Radiology - Full Time - Days at NGHS

Gainesville, Georgia, United States -

Full Time

Start Date

Immediate

Expiry Date

29 Mar, 26

Salary

0.0

Posted On

29 Dec, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Medical Experience, Data Entry, Interpersonal Skills, Customer Service, Typing Speed, Scheduling, Communication, Conflict Resolution, Teamwork, Attention to Detail, Follow-Up, Confidentiality, Safety Practices, Statistical Reporting, Problem Solving, Organizational Skills

Industry

Hospitals and Health Care

Description

Job Category: Revenue Cycle Work Shift/Schedule: 8 Hr Morning - Afternoon Northeast Georgia Health System is rooted in a foundation of improving the health of our communities. About the Role: Job Summary This position is designed to manage all incoming calls and complete a scheduled appointment to the appropriate resource unit. The employee screens all calls provided by a physician office, off-site facility, or other resource unit collecting demographic, financial and clinical information required to complete an automated scheduled appointment. This position is critical for all customer needs and future interaction between patients, off-site facilities, physician offices and resources within the corporation. Minimum Job Qualifications Licensure or other certifications: Educational Requirements: High School Diploma or GED. Minimum Experience: One (1) year of medical secretarial or data entry required. Other: Preferred Job Qualifications Preferred Licensure or other certifications: Preferred Educational Requirements: Preferred Experience: Other: Job Specific and Unique Knowledge, Skills and Abilities Medical experience is desirable CRT experience, business office experience, including a minimum typing speed of 40 wpm Good interpersonal skills Exemplifies the organization's customer service standards Improves work processes Meets all mandatory educational requirements Complies with confidentiality rules, polices, and regulations in all aspects of the job Demonstrates working knowledge of safety practices Promotes teamwork and demonstrates respect for co-workers Meets NGHS attendance standards Utilizes financial resources effectively Responds positively to change regarding work Essential Tasks and Responsibilities Coordinates and is accountable for scheduling appointments received from physician offices, patients, other facilities and resource units within the organization. Screens all calls and accurately schedules appointments. Collects patient demographic, medical and financial information and records accurately. Performs follow-up with resource units to obtain any incomplete information for scheduling purposes. Accurately completes manual appointments when automated system is “in service.” Facilitates communication with patients, physicians, physician office staff and other NGHS resource units. Produces resource schedules or patient itinerary upon request. Ensures appropriate routing of accurate messages. Communicates with co-workers information and changes relevant to direct responsibilities. Contributes and is responsible for the automated scheduling department. Compiles statistical, referral and departmental activity as requested. Completes reports, policies/procedures and other correspondence as requested by department manager accurately, neatly and timely. Pro-actively resolves conflicts, scheduling problems, and completing assignments in a timely manner. Contributes to the productive and effective operation of the scheduling department. Participates in training and orientation of new employees. Communicates effectively and demonstrates good customer service and interpersonal skills. Physical Demands Weight Lifted: Up to 20 lbs, Occasionally 0-30%of time Weight Carried: Up to 20 lbs, Occasionally 0-30%of time Vision: Moderate, Constantly 66-100% of time Kneeling/Stooping/Bending: Occasionally 0-30% Standing/Walking: Occasionally 0-30% Pushing/Pulling: Occasionally 0-30% Intensity of Work: Occasionally 0-30% Job Requires: Reading, Writing, Reasoning, Talking, Keyboarding Working at NGHS means being part of something special: a team invested in you as a person, an employee, and in helping you reach your goals. NGHS: Opportunities start here. Northeast Georgia Health System is an Equal Opportunity Employer and will not tolerate discrimination in employment on the basis of race, color, age, sex, sexual orientation, gender identity or expression, religion, disability, ethnicity, national origin, marital status, protected veteran status, genetic information, or any other legally protected classification or status. Northeast Georgia Health System (NGHS) is a non-profit on a mission of improving the health of our community in all we do. Our team cares for more than 1 million people across the region through five hospitals and a variety of outpatient locations. Northeast Georgia Medical Center (NGMC) has campuses in Gainesville, Braselton, Winder, Dahlonega and Demorest – with a total of more than 850 beds and more than 1,200 medical staff members representing more than 60 specialties. Learn more at www.nghs.com.

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Responsibilities

The Scheduler is responsible for managing incoming calls and scheduling appointments for patients, physician offices, and other facilities. This role involves collecting and recording demographic, financial, and clinical information accurately.