Job Category: Operations Support
Job Type: Full Time
Job Location: Ossett, West Yorkshire
This is a full-time role working 42.5 hours per week across the days of Monday to Friday between the hours of 08:00am and 17:00pm. Please note that this role is based fully on site.
Answering and actioning calls and emails in a timely and efficient manner, to provide an excellent level of customer service internal and external. Planning daily schedules on a CRM system.

ABOUT YOU:

We are looking for a candidate who has experience within an office environment (preferably in the waste, drainage, or transport sector), and a friendly manner may have previously gained experience from any scheduling or customer related role. Most importantly you must have excellent communication, planning and IT skills.

EXPERIENCE (ADVANTAGEOUS):

• Customer service/ Administration: 1 year
• Microsoft Office: 1 year
• Big Change CRM System: 1 year
• Planning or Scheduling: 1 year
  Job Type: Full-time
  Pay: £26,000.00-£29,000.00 per year

Benefits:

• Free parking
• Health & wellbeing programme
• On-site parking

Application question(s):

• How many years experience do you have scheduling jobs?
• How many years customer service experience do you have?
• How many years experience do you have with the Big Change system?

Experience:

• Accounts: 1 year (preferred)

Work Location: In person
Application deadline: 19/08/202

• Liaise with site operatives and allocate jobs
• Dealing with inbound and outbound enquiries via telephone or email.
• Liaising with customers and internal staff via email and telephone.
• Log all activities in a timely manner on company’s CRM system
• Scheduling jobs.
• Administration.
• Processing invoices.
• Processing purchase orders.