Scheduler (Operations/Planning) at Home Instead Long Beach
Livingston, Scotland, United Kingdom -
Full Time


Start Date

Immediate

Expiry Date

05 Aug, 26

Salary

35000.0

Posted On

07 May, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Complex Scheduling, Workforce Planning, Resource Allocation, Organizational Skills, Prioritization, Decision Making, Communication, Problem Solving, Attention To Detail, Data Management, Scheduling Software, Operations Management

Industry

Individual and Family Services

Description
Company Description At Home Instead West Lothian, we believe that outstanding home care is built on consistency, trust, and relationships. As our Scheduler, you will play a key role in making that happen – ensuring we continue to deliver the continuity and relationship-led care that we are renowned for. We are proud to have been named a Top 20 Home Care Provider in Scotland for the last 4 years running, and we are looking for someone who wants to be part of a highly regarded local team and play a key role in supporting our next stage of growth. Job Description What We Offer Competitive salary of £30,000 - £35,000 (DOE) Performance-related bonuses High-street discounts Health & Wellbeing Programme Discounted gym membership Referral programme Company pension Ongoing development and progression opportunities Key Responsibilities Take ownership of creating, managing, and continuously improving schedules across the service Ensure efficient allocation of Care Professionals to meet client needs Proactively manage changes, cancellations, and service demands Plan ahead to anticipate capacity gaps and work with recruitment to address them Maintain continuity and consistency of care wherever possible Monitor scheduling performance and identify areas for improvement Act as a central point of coordination between teams Support the business in balancing client demand with staff availability Maintain accurate and up-to-date records within the scheduling system Contribute to improving processes as the business continues to grow Qualifications What We’re Looking For Experience managing complex schedules in a fast-paced environment such as care, logistics, transport, workforce planning, or operations Strong organisational and prioritisation skills Confidence in making decisions and taking ownership Excellent communication skills A proactive, problem-solving mindset High attention to detail Ability to remain calm and effective under pressure Comfortable working with systems, data, and scheduling software Alternative roles with similar transferable skills may include: Scheduler / Workforce Planner / Resource Planner / Care Coordinator / Logistics Coordinator / Operations Additional Information Why This Role Is Different You’re not just managing schedules - you’re helping to: Deliver consistent, high-quality care Support Care Professionals Maintain strong client relationships Shape how a growing service operates This is a role where your work makes a real difference in your local community. Apply Now If you’re an experienced Scheduler, Resource Planner, Workforce Planner, Logistics Coordinator, or Operations Planner (or similar) looking for a role with ownership and purpose - we’d love to hear from you. Date Advert Closes: 28 May 2026 Compensation: GBP 30000 - GBP 35000 - yearly

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Responsibilities
The Scheduler is responsible for creating and managing efficient care schedules to ensure continuity of care for clients. They coordinate between teams to balance client demand with staff availability and maintain accurate records within the scheduling system.
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