Scheduler Patient Advocate I at Orthopedic Centers Of Colorado

Englewood, Colorado, United States -

Full Time

Start Date

Immediate

Expiry Date

18 May, 26

Salary

0.0

Posted On

17 Feb, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Patient Scheduling, Inbound Calls, Outbound Calls, Insurance Verification, Demographic Information Entry, HIPAA Compliance, Data Entry, EMR System, Work Queues, Medical Terminology, Phone System, Microsoft Office 365, Problem Solving, Detail Oriented, Communication Skills, Self-Motivation

Industry

Medical Practices

Description

Description POSITION OVERVIEW: Manage all incoming calls and inquiries.. ESSENTIAL FUNCTIONS: Receives inbound and places outbound patient calls to schedule, cancel, and reschedule appointments. Supports health insurance management functions by collecting patient insurance information during chart building. Complete all scheduling and registration activities, including collecting and entering demographic information, verifying insurance information, and informing patient of referral requirements. Answers general information questions regarding appointments, and services. Maintains consistent and productive communication with necessary departments. Abide by all patient privacy and HIPAA expectations. Other administrative support and tracking duties as assigned. Performs data entry functions, including patient demographic information and patient updates in a medical records system an established EMR system. Actively works on patient work queues to ensure efficient and effective patient flow. REQUIRED QUALIFICATIONS AND SKILLS: Knowledge of medical office procedures and terminology Proficient with phone system capabilities and Microsoft Office 365 products Previous experience working with an EMR system Knowledge of HIPAA regulations Patient centered outlook and willingness to problem solve Highly detail oriented with excellent follow through to see tasks to resolution Strong and clear written and verbal communication skills Possesses a high degree of self-motivation and produces high quality work with minimal supervision PAY & BENEFITS: Medical, Dental and Vision Insurance Generous PTO package and paid holidays Company-paid life insurance and long term disability insurance Ability to purchase accident insurance, short and long-term disability insurance. Opportunities for internal training and development Retirement Plan eligibility after one month of service with eligibility in company profit sharing Most positions offer Monday – Friday work schedules WORKING CONDITIONS: Typical business office environment Possibility of local travel Constant viewing of computer monitor, mousing and typing Frequent standing, walking and sitting Frequent stooping, lifting, carrying and pushing/pulling 10 pounds or more Occasionally lift and/or move up to 50 pounds Specific vision abilities required by this job include close vision, color vision, peripheral vision, and ability to adjust focus Hours of business are Monday – Friday from 8:00 a.m. to 5:00 p.m. Must be able to work early, late and long hours, as needed, to meet the essential functions of the job.

Responsibilities

This role involves managing all incoming calls and inquiries, primarily by receiving inbound and placing outbound patient calls to schedule, cancel, or reschedule appointments. Essential functions also include supporting health insurance management by collecting patient information and completing all necessary registration activities.