Scheduler - Power Network Operations at Service Stream

Melbourne, Victoria, Australia -

Full Time

Start Date

Immediate

Expiry Date

14 Jan, 26

Salary

0.0

Posted On

16 Oct, 25

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Workforce Scheduling, Operations Planning, Electricity Distribution, Scheduling Systems, MS Office, Communication, Stakeholder Engagement, Analytical Skills, Problem-Solving, Adaptability, Team Collaboration, Continuous Improvement, Detail-Oriented, Accountability, Proactive, Solution-Driven

Industry

Civil Engineering

Description

Primary Location VIC - Ferntree Gully Job Description Summary An exciting opportunity has arisen for a Scheduler to join Service Stream in Ferntree Gully About the Role Service Stream’s Power division are currently seeking a Scheduler to join our growing company. The Scheduler is responsible for developing, coordinating, and optimising the scheduling of field crews across Victoria to support the safe, reliable, and efficient delivery of electricity network services. This role focuses on maximising productive “time on tools” for crews, reducing unnecessary travel, and ensuring work is executed in alignment with business priorities, regulatory obligations, and client expectations. Nature of position: Permanent, Full Time Location: Ferntree Gully, VIC Reporting Line: Tenders and Scheduling Manager Key Responsibilities Lead the end-to-end scheduling of field crews for maintenance, construction, inspection, and emergency response activities across the electricity distribution network. Optimise schedules to minimise crew travel and maximise utilisation and productivity. Collaborate with planning, operations, and field leadership teams to ensure resource availability aligns with work requirements. Monitor daily and weekly schedules, adjusting to manage changing priorities such as unplanned outages, weather events, or urgent work orders. Use scheduling and workforce management systems to allocate work efficiently and maintain data accuracy. Analyse performance data to identify improvements in scheduling efficiency, crew utilisation, and service delivery. Provide guidance, mentoring, and technical expertise to other schedulers and planners. Act as a key liaison point between field teams, supervisors, and operational control centres to ensure effective communication and work coordination. Ensure all schedules comply with safety, regulatory, and enterprise agreement requirements. Drive continuous improvement initiatives in scheduling practices, tools, and processes. Key Performance Indicators (KPIs) Crew utilisation rates (time on tools vs travel/idle time). Accuracy and efficiency of scheduling. On-time completion of planned and corrective work. Responsiveness to unplanned/emergency events. Stakeholder satisfaction (field crews, supervisors, operational teams). Compliance with safety, environmental, and regulatory obligations. About You Essential: Demonstrated experience in workforce scheduling, rostering, or operations planning, preferably in the utilities, construction, or field services sector. Strong knowledge of electricity distribution network operations or similar field-based environments. Proven ability to optimise schedules to reduce inefficiencies and improve productivity. High proficiency in scheduling/workforce management systems and MS Office tools. Excellent communication and stakeholder engagement skills. Strong analytical and problem-solving ability. Ability to work under pressure, adapt quickly to change, and manage competing priorities. Desirable: Experience in mentoring other team members. Understanding of enterprise agreements, fatigue management, and compliance requirements. Attributes Safety-focused mindset. Continuous improvement orientation. Collaborative and team-focused. Detail-oriented with a strong sense of accountability. Proactive and solution-driven. About Us Service Stream is an equal opportunity ASX-listed business that develops and operates Australia's essential services networks across telecommunications, utilities, transport, defence, and social infrastructure industries. Specialising in designing, constructing, and maintaining new and existing networks, we provide end-to-end engineering and asset management solutions for our blue-chip client base. Committed to fostering a workplace culture that values diversity and inclusion, Service Stream actively promotes the employment of Aboriginal and Torres Strait Islanders, people with disabilities, LGBTQI individuals, and other diverse groups. As a signatory to the Veterans Employment Commitment, we also value the skills and experience of ex-ADF members and their partners, strongly considering veterans who meet the key criteria for our employment opportunities. Service Stream does not accept any unsolicited resume referrals from external Recruitment or Labour Hire Companies. Department Customer Care How to Apply If this sounds like you apply now to the Service Stream Recruitment Team via the online application button. Service Stream, together with its subsidiaries and affiliates, is a leading national service provider to develop and operate Australia's essential communications, energy and water networks in the telecommunications and utilities industries. We specialise in the design, construction and maintenance of new and existing networks, and deliver end-to-end engineering and asset management solutions on behalf of our blue chip client base.

Responsibilities

The Scheduler is responsible for developing, coordinating, and optimising the scheduling of field crews across Victoria. This includes leading the end-to-end scheduling for maintenance, construction, inspection, and emergency response activities.