Scheduler - Pulm Sleep at Piedmont HealthCare PA
Mableton, Georgia, United States -
Full Time


Start Date

Immediate

Expiry Date

18 Oct, 26

Salary

0.0

Posted On

20 Jul, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Patient Scheduling, Customer Service, Call Triage, Front Office Operations, NextGen, Patient Access, Telephone Etiquette

Industry

Medical Practices

Description
Overview Supports patient access by serving as a greeter, operator or general scheduler. Serves as a greeter in the practice and/or answers the main telephone line for the practice location. Effectively greets customers and/or answers the telephone providing a positive first impression of PHI. Addresses callers' questions immediately, as appropriate. Triages calls to the appropriate PHI person. Schedules clinic appointments and ancillary procedures. May serve a scheduling role in check-out or the Call Center. Provides coverage for other Front Office positions as requested by the supervisor or manager. Demonstrates outstanding customer service. Responsibilities Supports patient access by serving as a greeter, operator or general scheduler. Serves as a greeter in the practice and/or answers the main telephone line for the practice location. Effectively greets customers and/or answers the telephone providing a positive first impression of PHI. Addresses callers' questions immediately, as appropriate. Triages calls to the appropriate PHI person. Schedules clinic appointments and ancillary procedures. May serve a scheduling role in check-out or the Call Center. Provides coverage for other Front Office positions as requested by the supervisor or manager. Demonstrates outstanding customer service. Qualifications Education H.S. Diploma or General Education Degree (GED) Required Work Experience 1 year of experience as a customer service representative, scheduler, or closely related position is , preferably in the healthcare industry Required Telephone, scheduling and physician practice experience Preferred NextGen experience Preferred Licenses and Certifications None Required Business Unit : Company Name Piedmont Medical Care Corporation
Responsibilities
The role involves managing patient access by greeting visitors, answering telephone lines, and triaging calls. Key duties include scheduling clinic appointments and ancillary procedures while providing general front office support.
Loading...