Scheduler/Secretary at American Addiction Centers

Libertyville, Illinois, United States -

Full Time

Start Date

Immediate

Expiry Date

14 Feb, 26

Salary

30.6

Posted On

16 Nov, 25

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Surgical Scheduling, Medical Terminology, Clerical Support, Customer Service, Communication Skills, Typing, Computer Skills, Problem Solving, Patient Interaction, Time Management, Organizational Skills, Team Collaboration, Data Entry, Scheduling, Attention to Detail, Multi-tasking

Industry

Hospitals and Health Care

Description

Department: 36502 Advocate Condell Medical Center - Wound Care Status: Part time Benefits Eligible: Yes Hours Per Week: 20 Schedule Details/Additional Information: Mon- Fri 0900-1300- Pay Range $20.40 - $30.60 Major Responsibilities: Development of surgical schedule on a daily basis. 1)Utilizing independent judgment. 2)Interacts with surgeons, house staff and/or office personnel according to the scheduling policies approved by the Department of Surgery and/or the Operating Room Utilization Committee to obtain all information required to schedule a surgical procedure. 3)Seeks assistance as required from Assistant Manager/Manager and nursing concerning unplanned requests for additional coverage. Facilitator of daily surgical schedule. 1)Initiating change as necessary to optimize O.R. utilization 2)Remaining attune to patient and physician needs. 3)Obtaining pertinent patient information, through appropriate channels necessary for case preparation and appropriate scheduling. Responsible for optimal utilization of surgical scheduling 1)Planning and implementing surgery times and locations 2)Predetermining appropriate availability of surgery, supplies, equipment and instrumentation. 3)Preparing a completed schedule on the afternoon prior to the schedule to provide documentation for the next day’s schedule. 4)Communicating with OR manager or designate to facilitate the efficient utilization of the O.R. rooms on a daily basis Identifies and achieves resolution of scheduling problems. 1)Working with the Assistant Manager/Manager as necessary. 2)Maintaining effective rapport and communication with all surgeons regarding case order and time, cancellations and substitutions, via phone or personal communication. 3)Updating physician privilege books as determined by the Medical Staff Office. Clerical/Customer Service Support 8)Responsible for screening and directing incoming calls to the control desk/nurses station (O.R., Anesthesia, PACU, ACC, GI Lab). 9)Provide clerical support to assist in updating preference list. 10)Provide clerical support to assist in updating Policy/Procedure on line. 1)On-call schedule-obtain call from Nurse/Tech/Anesthesia/Asst/schedules. Fill out call schedule, copy and distribute to appropriate parties, i.e.; nursing supervisor, telephone operators, recovery room and surgery on a daily basis. 2)Processing of orders/procedures and put in for transport for patients. 3)Go to blood bank for blood/blood products for appropriate surgical procedures – run errands as needed. 4)Take surgical specimens to radiology and pathology. 5)Interaction with department customers include but are not limited to: • Greeting patients/family members • Assisting patients in surgery/GIL holding room/ACC/PACU cubicle, as needed. • Bringing patient care/comfort items, i.e., gown, order food as applicable. • Escorting patients/family members, as needed. 6)Assure completion and accuracy of all patient charges on a daily basis. Do end of day interface from surgical system and Allegra. 7)Ensure timely completion of journal entry for completed surgical cases on a daily basis. Clerical/Customer Service Support (Accountability E continued...) 9)Planning surgical board, calling physician to give actual time for their procedure. 10)Answer phone calls at main desk directing flow of surgical schedule. 1)Compile monthly statistics for Surgery and ACC at end of month for statistic reports. Type report and distribute to appropriate parties. 2)Call outside vendors for surgical procedures where surgeon wants specific implants. 3)Assist in the training of new associates. 4)Floats to other Surgical Services units (O.R., PACU, ACC, GI Lab) as assigned/needed. 5)Editing Time and Attendance when needed. 6)Admit patient through the Allegra system into assigned room once they leave the recovery room. 7)Other duties as assigned. 8)Cover for charge nurse/assistant manager when he/she goes to lunch or meeting. Admitting Surgery Patients 1)Recovery calls us with information of patient going to assigned room 2)Sign on to Allegra system, pull correct patient by medical record or billing number. 3)Confirm patient has correct service then assign patient into room. Education/Experience Required: • High School Education or equivalent. • 2-3 years surgery scheduler/secretary experience/ • Knowledge of medical and surgical terminology. Knowledge, Skills & Abilities Required: • Typing 35 + wpm, preferred • Knowledge of computer keyboard • Good communication and telephone skills N/A Physical Requirements and Working Conditions: • Hours may vary as well as unit due to patient census and/or unit needs. • Ability to rotate shifts and work days to provide coverage. • Requires walking, standing, bending and lifting throughout the day. • Lifting requirement defined as light • Respond to emergencies If position has direct patient care or direct patient contact the following lifting requirement supersedes any previous lifting requirement effective 06/01/2015. Ability to lift up to 35 pounds without assistance. For patient lifts of over 35 pounds, or when patient is unable to assist with the lift, patient handling equipment is expected to be used, with at least one other associate, when available. Unique patient lifting/movement situations will be assessed on a case-by-case basis. This job description indicates the general nature and level of work expected of the incumbent. It is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the incumbent. Incumbent may be required to perform other related duties. Our Commitment to You: Advocate Health offers a comprehensive suite of Total Rewards: benefits and well-being programs, competitive compensation, generous retirement offerings, programs that invest in your career development and so much more – so you can live fully at and away from work, including: Compensation Base compensation listed within the listed pay range based on factors such as qualifications, skills, relevant experience, and/or training Premium pay such as shift, on call, and more based on a teammate's job Incentive pay for select positions Opportunity for annual increases based on performance Benefits and more Paid Time Off programs Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability Flexible Spending Accounts for eligible health care and dependent care expenses Family benefits such as adoption assistance and paid parental leave Defined contribution retirement plans with employer match and other financial wellness programs Educational Assistance Program About Advocate Health Advocate Health is the third-largest nonprofit, integrated health system in the United States, created from the combination of Advocate Aurora Health and Atrium Health. Providing care under the names Advocate Health Care in Illinois; Atrium Health in the Carolinas, Georgia and Alabama; and Aurora Health Care in Wisconsin, Advocate Health is a national leader in clinical innovation, health outcomes, consumer experience and value-based care. Headquartered in Charlotte, North Carolina, Advocate Health services nearly 6 million patients and is engaged in hundreds of clinical trials and research studies, with Wake Forest University School of Medicine serving as the academic core of the enterprise. It is nationally recognized for its expertise in cardiology, neurosciences, oncology, pediatrics and rehabilitation, as well as organ transplants, burn treatments and specialized musculoskeletal programs. Advocate Health employs 155,000 teammates across 69 hospitals and over 1,000 care locations, and offers one of the nation’s largest graduate medical education programs with over 2,000 residents and fellows across more than 200 programs. Committed to providing equitable care for all, Advocate Health provides more than $6 billion in annual community benefits. This is Transformation One shared purpose brought us together. Now, as one of the 10 largest not-for-profit, integrated health systems in the United States, our combined strength and stability drives us forward. Starting with You Caring for nearly 3 million people has inspired a transformation. One in which the patient’s experience guides our vision and empowers us to offer new possibilities in our communities. Reshaping Access What is access? It’s offering more sites of care than any other health system in the Midwest. But there’s a new frontier. Access is exploring the latest technologies to deliver care to patients exactly where they are and exactly when they need it Inspiring Professionals With our dynamically inclusive workforce and strong connections to the places where we live and work, we’ll touch more lives and contribute to stronger and more vibrant communities. Transforming Care We’re redefining the standard for care with world-class doctors and caregivers, innovative solutions, outstanding outcomes, and leading-edge research and clinical trials. Combined, Advocate and Aurora are recognized for clinical excellence in: Cardiovascular Care Neurosciences Gynecology Oncology Pediatrics Primary Care Neurology Geriatrics Trauma Care

Responsibilities

The Scheduler/Secretary is responsible for developing and optimizing the surgical schedule, ensuring effective communication with surgeons and staff. This role includes clerical support, managing patient interactions, and resolving scheduling issues.