WE’RE HIRING: SCHEDULER - WATERLOOVILLE

At Securitas Technology, we’re more than just a security solutions provider—we’re innovators, problem-solvers, and industry leaders dedicated to protecting what matters most. With clients at the heart of all we do, our people, knowledge and technology power our connected ecosystem of health, safety and security solutions and services. With a strong presence in the UK and worldwide, if you’re looking for a rewarding career where your skills are valued and your potential is limitless, Securitas Technology is the place for you!

• Position: Scheduler

• Pay: £25,000 per annum

• • Shift Patterns: Monday to Friday – Full time office based on site at Waterlooville
• Transport: Access to a vehicle or excellent transport links
• Requirements: Experience within a call centre and or customer service/ facing related.
  If you’re ready to take the next step in your career and want to be part of a company that’s shaping the future of security, we’d love to hear from you.
  Job Description

KEY SKILLS

• Ability to communicate at all levels
• Outstanding customer service and customer care
• Ability to problem solve.
• Ability to multi-task and work under pressure.
• High attention to detail.
• Conflict Resolution.
• Time management.
• Use of a service management system
  Qualifications

• Planning & scheduling of Planned Preventative Maintenance (PPM) visits
• Manage field service engineers’ diaries and work allocation within your area in line with business targets.
• Take responsibility for all return visits following on from initial engineer visit.
• Co-ordination and scheduling of specialist equipment or sub-contractors necessary for the works to be completed in line with company procedures.
• You will need to be able to make decisions based on a number of factors
• Complaint logging
• Any additional tasks set by the Manager.