Scheduler at Securitas USA Corporate Services

Waterlooville, England, United Kingdom -

Full Time

Start Date

Immediate

Expiry Date

28 Dec, 25

Salary

25000.0

Posted On

29 Sep, 25

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Scheduling, Customer Service, Organizational Skills, Communication Skills, Microsoft Office, Problem-Solving, Attention to Detail, Team Player, Relationship Building

Industry

Security and Investigations

Description

Company Description We're Hiring: Scheduler! 📍 Waterlooville (office-based) | 💰 £25,000 per annum | ⏰ Mon–Fri, full-time Keep our operations running smoothly. At Securitas Technology, we’re more than a security provider — we’re innovators protecting what matters most. We’re looking for an organised, detail-driven Scheduler to join our busy team in Waterlooville. In this role, you’ll be the link between our engineers, customers, and service teams — making sure the right people are in the right place at the right time. 👉 If you’re organised, people-focused, and enjoy keeping things running like clockwork, apply today and start your career with Securitas Technology. Job Description What you'll do... Planning & scheduling of Planned Preventative Maintenance (PPM) visits Manage field service engineers’ diaries and work allocation within your area in line with business targets. Arrange follow-up visits, specialist equipment, or subcontractors where needed. You will need to be able to make decisions based on a number of factors. Log and track complaints, ensuring swift resolution. Support your manager with additional admin and coordination tasks. What you’ll bring Experience in scheduling, call centre, or customer service roles Strong organisational skills and the ability to juggle multiple priorities. Excellent communication skills — confident with engineers, managers, and customers. Proficiency with Microsoft Office and ability to use multiple systems at once. A problem-solving mindset with attention to detail and accuracy. Qualifications What you will need... Proven experience in a call centre and/or customer-facing role (internal or external). Confident using Microsoft applications (Word, Excel, Outlook). Ability to use multiple systems simultaneously. Strong team player with an open and honest approach to your own workload and supporting others. Excellent relationship-building skills, particularly with Regional Service Managers and engineers. Additional Information It’s great to see you’re considering a career with us here at Securitas Technology! You're one step away from joining our global team of over 375,000 professionals. Why Choose Securitas Technology? At Securitas Technology, we are on a mission to make the world a safer place, driven by our core values of Integrity, Vigilance, and Helpfulness. We foster empowerment, innovation, and growth, offering industry-leading training and career development opportunities. What You Can Expect Applying for a new role can be exciting yet daunting. Our dedicated Recruitment Team carefully reviews every application, and we appreciate your patience. Need support? We’re here to help—just drop us an email. Diversity & Inclusion: Be Yourself at Securitas We are an all-inclusive employer, embracing individuality and diversity as key to our success. Our belonging strategy focuses on: Career Growth: Clear pathways from apprenticeships to leadership programs. Inclusive Leadership: A culture of respect, transparency, and collaboration. Fair Pay & Benefits: Competitive, equitable compensation and benefits. Our Commitment to You We support our workforce through initiatives such as: Employee Networks – Safe spaces to connect and influence policies for change. Race at Work Charter & Armed Forces Covenant – Supporting equality and inclusion. Disability Confident Employer – Ensuring accessibility with our Reasonable Adjustment Passport. With our Level 2 Disability Confident Employer Certification - We commit to guaranteeing an interview to anyone who discloses a disability at screening, providing they live within the location requirements. Health & Well-being Programs – Mental health support and workplace wellness. Neurodiversity Top Employer Certification – Leading inclusivity for neurodivergent individuals. We celebrate diversity year-round with events like BSL Week, International Women’s Day, PRIDE, and Black History Month and so much more! Take the Next Step Join us and be part of a team that values you. Click ‘Apply Now’ and start your career with Securitas UK today!

Responsibilities

The Scheduler will plan and schedule Planned Preventative Maintenance visits and manage field service engineers’ diaries. They will also log and track complaints, ensuring swift resolution and support their manager with additional administrative tasks.