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Scheduler at The Rose
Houston, Texas, United States -
Full Time

Start Date

Immediate

Expiry Date

26 May, 26

Salary

0.0

Posted On

25 Feb, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Scheduling, Answering Phones, Email Management, Data Entry, Workflow Organization, Patient Inquiries, Insurance Verification, Work Order Management, Bilingual (English/Spanish), Multitasking

Industry

Musicians

Description
Description Job Summary Answers phones and emails, schedules, and confirms appointments, and inputs customer data into company systems. Organizes workflow and appointment by reading and routing correspondence, collecting customer information, and managing assignments. Job Duties Answer calls for patient inquiries and schedule appointments adhering to set guideline of questions, i.e., implants, age, previous films, method of payment and complete insurance information needed for verification. Work orders received. Work and maintain Special Projects to include BIRADS 0 and BIRADS 3 List, Online Appointments, and Replies to Automated Confirmations and Reschedule/Cancel Online Requests, and Dr Melillo’s schedule. Return messages from appointment voicemail, answering service, and Contact US website appointment inquires. Perform other duties as assigned; and cross-training as needed. Requirements Qualifications Education/Experience/Training: High school graduate or equivalent with 3-5 years scheduling experience in a medical office required. Knowledge of insurance, multi-test scheduling, front desk duties required. Multitask oriented. Bilingual (English/Spanish) required. Continuing Education Requirements: Employees of The Rose Imaging Center are expected to participate in appropriate continuing education programs as may be requested and/or required by their Supervisor or licensing agency. In addition, employees are expected to accept personal responsibility for other educational activities to enhance job related skills and abilities and performance.
Responsibilities
The role involves managing communications via phone and email, scheduling and confirming appointments, and accurately inputting customer data into company systems. Duties also include organizing workflow by processing correspondence, collecting necessary customer information, and maintaining specific project lists like BIRADS statuses and online appointment requests.