Scheduler at Townsen Memorial Hospital

Houston, Texas, United States -

Full Time

Start Date

Immediate

Expiry Date

13 Oct, 26

Salary

0.0

Posted On

15 Jul, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Patient Scheduling, Insurance Verification, Medical Billing Knowledge, ICD-10, CPT Codes, Medical Documentation Review, Task Management, Organizational Skills, Written Communication, Verbal Communication, Patient Coordination, Authorization Requests

Industry

Hospitals and Health Care

Description

Townsen Memorial Hospital is looking for a Scheduler to join the team! The Scheduler is responsible for coordinating patient appointments while maintaining clear and proactive communication with both new and existing patients through inbound and outbound calls or email. ESSENTIAL FUNCTIONS: • Determine patient co-payments and calculate co-insurance and deductibles • Enter accurate insurance information, including co-payments and deductibles, into patient records • Prioritize incoming authorization requests based on urgency • Initiate and assist with appeals for denied authorizations • Communicate effectively with patients, healthcare providers, and relevant parties regarding procedures • Follow-up to ensure all necessary documentation is obtained and complete • Schedule and reschedule patient follow-ups and procedures as needed • Provide patients with essential information and instructions before their procedure date • Send prescriptions to pharmacies via fax or email • Ensure patients move through scheduled appointments efficiently • Answer phone calls and respond to patient inquiries • Update and maintain accurate patient information in the database • Submit patient information to the verification department for pre-authorization • Ensure completeness and accuracy of all patient forms and documentation • Perform other related tasks as needed KNOWLEDGE, SKILLS, AND ABILITIES: • Knowledge of in-network and out-of-network insurance, as well as patient financial responsibilities • Familiarity with ICD-10 and CPT codes and medical procedures • Ability to review and comprehend patient medical documentation • Ability to independently identify and understand medical necessity requirements • Strong task management and organizational skills with the ability to complete tasks in a timely manner • Detail-oriented, ensure accuracy and thoroughness in all tasks • Ability to work both independently and collaboratively as part of a team • Adaptability and flexibility in a dynamic work environment • Effective written and verbal communication skills EDUCATION AND EXPERIENCE: • High School Diploma or GED • One (1) year of experience in a medical facility • Basic Life Support (BLS) Certified BENEFITS: • 3 Medical Plans • 2 Dental Plans • 1 Vision Plan • Employee Assistance Program • Short and Long Term Disability Plans • Basic Life and Voluntary Insurance Plans with AD&D • 401(k) with a 2-year vesting • PTO + Holidays Townsen Memorial Hospital is an accredited network of facilities with an emphasis on emergency care, outpatient surgery, and diagnostics and imaging. Our core mission is to provide compassionate, evidence-based patient care to those we serve. At Townsen Memorial, we encompass diversity, dignity, and inclusiveness as a reflection of our core values. Townsen Memorial is committed to driving cutting edge healthcare to our patients, our communities and each other. Compensation to be determined by the education, experience, knowledge, skills, and abilities of the applicant, internal equity, and alignment with market data. Employment for this position is contingent upon the successful completion of a background check and drug screening.

Responsibilities

The Scheduler coordinates patient appointments and manages proactive communication via calls and emails. Key duties include calculating patient financial responsibilities, handling insurance authorizations, and ensuring efficient patient flow through procedures.