Scheduling and Front Desk Assistant at Sophos Speech and Academics

Phoenix, Arizona, United States -

Full Time

Start Date

Immediate

Expiry Date

10 Apr, 26

Salary

0.0

Posted On

11 Jan, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Scheduling, Phone Coverage, Organizational Skills, Attention to Detail, Communication Skills, Customer Service, Multitasking, Office Technology

Industry

Description

Location: In-Person, Sophos Speech and Academics Employment Type: Part-Time, W-2 Schedule: 20–30 hours per week, between 8:30 AM and 5:30 PM Position Overview Sophos Speech and Academics is seeking a dependable, detail-oriented Scheduling and Front Desk Assistant to support daily operations at our center. This role focuses primarily on scheduling and phone coverage while also supporting front desk operations and maintaining an organized, welcoming office environment. This position is fully in person and requires strong professionalism, accuracy, and consistency. Key Responsibilities Scheduling and Phone Coverage Schedule, adjust, and confirm tutoring and therapy sessions using the company’s scheduling system Answer incoming phone calls, return voicemails, and route inquiries appropriately Communicate schedule changes clearly with families and providers Track provider availability and support accurate session placement Front Desk and Reception Greet families, students, and visitors in a professional and welcoming manner Maintain front desk coverage during assigned hours Ensure a calm, organized lobby and check-in area Supplies and Office Upkeep Monitor, restock, and organize office and session supplies Maintain basic cleanliness of shared spaces, including light cleaning of the front desk area, lobby, and therapy rooms as needed Notify leadership when supplies are running low or replacements are needed Administrative and Operational Support Maintain accurate student and provider records Support daily office workflows and assist with administrative tasks as assigned Follow established procedures and confidentiality requirements Qualifications High school diploma or equivalent required Prior experience in a front office, scheduling, or customer-facing role preferred Strong organizational skills and attention to detail Clear, professional written and verbal communication skills Comfortable using scheduling systems, phones, email, and standard office technology Ability to multitask and remain organized in a fast-paced environment Compensation and Benefits Hourly, part-time W-2 position Pay commensurate with experience This position is not eligible for employee benefits Work Environment Fully in-person role at the Sophos center Requires sitting, standing, walking, and light physical activity throughout the day Reliable attendance is essential due to front desk and scheduling coverage needs

Responsibilities

The Scheduling and Front Desk Assistant will manage scheduling and phone coverage while supporting front desk operations. This includes greeting visitors, maintaining an organized office environment, and ensuring effective communication with families and providers.