Scheduling Coordinator at Hunters Flooring Inc
Pittsville, MD 21850, USA -
Full Time


Start Date

Immediate

Expiry Date

11 Jul, 25

Salary

17.5

Posted On

12 Apr, 25

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Customer Service

Industry

Outsourcing/Offshoring

Description

COMPANY OVERVIEW

At Hunters Flooring, we’ve been proudly serving the New Jersey, Pennsylvania, Delaware, Maryland, and Virginia areas since 2001. As a family-owned and operated business, we prioritize creating a supportive, family-like environment for our team members. Our commitment to integrity, passion, accountability, and customer satisfaction drives us to continuously grow and improve. We aim to ensure that every customer has a reason to return or recommend us. Join our close-knit team and become part of a company that truly values its people!

Check us out and get to know us better:

  • https://www.facebook.com/HuntersFlooringNE/?ref=page_internal
  • https://huntersflooring.com/
  • https://www.linkedin.com/company/huntersflooring

We are seeking a detail-oriented, energetic Scheduling Coordinator with additional warehouse responsibilities to join our dynamic team! In this role, you’ll primarily focus on coordinating the scheduling of flooring installation services for 5-10 installers across various areas. You will directly engage with customers to schedule their services and ensure that installer schedules are efficiently managed using our intuitive software.

Key Responsibilities:

  • Scheduling:

Strategically schedule customer installations, considering geographic location and installer availability.
Provide exceptional customer service by answering inquiries and addressing concerns.
Skillfully de-escalate customer issues and manage challenges.
Coordinate with the District Service Manager (DSM) to resolve installer-related issues.

Qualifications:

  • Proven experience in customer service.
  • Strong skills in de-escalating customer concerns.
  • Exceptional communication and organizational abilities.

What We Offer:

  • Health benefits, including health, dental, vision, life, catastrophic coverage, and more.
  • Paid time off.
  • Bonuses.

If you’re looking for a role where you can make a real impact and grow in a supportive environment, apply today!
Job Type: Full-time
Pay: $16.50 - $17.50 per hour

Benefits:

  • 401(k) matching
  • Dental insurance
  • Health insurance
  • Life insurance
  • Paid time off
  • Vision insurance

Schedule:

  • 8 hour shift

Work Location: In perso

Responsibilities
  • Scheduling
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