Scheduling Coordinator - Nancy Page Residence (South Minneapolis, MN) at People Incorporated Mental Health Services

Minneapolis, Minnesota, United States -

Full Time

Start Date

Immediate

Expiry Date

29 Jan, 26

Salary

25.8

Posted On

31 Oct, 25

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Scheduling, Communication, Conflict Resolution, Staffing Management, Report Preparation, Customer Focus, Adaptability, Multi-Tasking, Time Management, Healthcare Experience, Team Leadership, Mental Health Knowledge

Industry

Mental Health Care

Description

Description Scheduling Coordinator People Incorporated Mental Health Services is seeking a Scheduling Coordinator to join the team at our IRTS (Intensive Residential Treatment Services) program, Nancy Page Crisis Residence. Nancy Page Residence is housed in a beautifully converted Victorian mansion, nestled in the quiet, historic Loring Park neighborhood of South Minneapolis. This community-based residential treatment program integrates mental health, medical, and substance use care in an inpatient, 24-hour, voluntary, supervised setting for up to 90 days. The Scheduling Coordinator is responsible for executing advanced level administrative duties and coordinating schedules and monitoring staffing across all IRTS and Crisis locations. Schedule: Full-time, Monday-Friday 8:00am-4:30pm Location: Nancy Page Crisis Residence 245 Clifton Ave S, Minneapolis, MN 55403 Hiring Range: $23.75 - $25.80/ Hourly based on qualifications Hiring Bonus: $1,000 to external candidates People Incorporated Mental Health Services is the largest nonprofit mental health provider in Minnesota. For over 50 years, we have been a leading community partner, transforming the health of our communities through innovative solutions. Main Job Duties: Develop and maintain accurate staffing schedules across multiple locations, ensuring coverage aligns with program needs and compliance requirements. Communicate scheduling changes clearly and professionally, including potentially difficult conversations about location transfers or shift adjustments. Address scheduling conflicts and staff concerns with discretion and diplomacy, ensuring resolutions align with policy and staffing priorities. Analyze scheduling and staffing patterns, prepare detailed reports, and present actionable recommendations to leadership for improving overall coverage and operational efficiency. Communicate regularly with supervisors and managers about staff availability for additional shifts, including considerations for overtime and performance concerns. Requirements Required Education and Experience: Associate degree or higher in Business or Health Services Administration, or completion of relevant coursework in these fields. Alternatively, a minimum of five years of directly related experience may be substituted in lieu of a degree. Two years or more experience in healthcare contact centers or patient access in a Team Lead or Scheduler role Customer focus and adaptability to different personality types Ability to multi-task, set priorities, and manage time effectively English language proficiency Preferred Education and Experience: 2+years of Workforce Management experience Experience generating and adjusting schedules with Paylocity, Paycom, or equivalent program Prior experience in the mental health field Benefits: Accrue up to 4 weeks of PTO/ESST, plus company-designated holidays and floating holidays 403(b) Retirement Savings Plan with a 3% employer-match Multiple health and dental insurance plan choices available Lifestyle Benefit – choice between company contribution to health savings account, student loan repayment assistance, or flex time Employer-paid Short & Long-Term Disability Insurance & Life Insurance Free access to People Incorporated's Training Institute, offering free CEUs and a wide array of learning and education opportunities Eligibility for state and federal loan forgiveness programs We are committed to providing salary ranges for all open positions. Please note that the specific compensation for this role will be determined based on your experience, qualifications, location, and internal equity considerations. People Incorporated is committed to improving the wellness of our clients, staff, and the communities that we serve by providing a tobacco-free environment. People Incorporated is proud to be an Equal Employment Opportunity and Affirmative Action Employer. We do not discriminate based upon race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. People Incorporated values a diverse workplace and strongly encourages women, people of color, LGBTQIA individuals, people with disabilities, members of ethnic minorities, foreign-born residents, and veterans to apply.

Responsibilities

The Scheduling Coordinator is responsible for executing advanced level administrative duties and coordinating schedules across all IRTS and Crisis locations. This includes developing staffing schedules, communicating changes, addressing conflicts, and analyzing staffing patterns for operational efficiency.