Scheduling Coordinator at Paradigm Oral Surgery

Avon, Ohio, United States -

Full Time

Start Date

Immediate

Expiry Date

30 Jan, 26

Salary

0.0

Posted On

01 Nov, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer Service, Dental Terminology, Office Skills, Organizational Skills, Attention to Detail, Effective Communication

Industry

Hospitals and Health Care

Description

Full Time Scheduling Coordinator - Dental/Periodontics/Oral Surgery westshoreperiodontics.com [https://www.westshoreperiodontics.com/] | Avon, Ohio (this is an In-Office Position, it is not hybrid or remote) Westshore Periodontics and Dental Implants is a well-established dental practice committed to providing high-quality care in a warm and friendly environment. We focus on patient-centered care and offer a wide range of dental services. We're looking for a passionate and dedicated Scheduling Coordinator to join our team! The role of the Scheduling Coordinator is critical in providing exceptional patient care resulting in the best clinical outcomes and meeting the needs of our patients. ROLE AND RESPONSIBILITIES The Scheduling Coordinator will greet patients, answer phones, schedule appointments, collect patient financial responsibility and prepare patient charts. * Provides concierge level customer service while interacting with patients, referring offices, and team members over the phone, in person, or via electronic communication. * Greets patients and visitors immediately upon arrival with a friendly demeanor. * Answers the phone promptly with a smile. * Schedules appointments to optimize patient satisfaction, provider time and most effective use of exam and treatment rooms. * Prepares a daily schedule for each provider. * Prepares patient charts. * Manages patient flow to reduce patient wait time. * Assists patients as necessary. * Maintains reception area in a neat and orderly condition. * Maintains professional relationship with referring offices. * Maintains confidentiality of all information in accordance with HIPAA. * Performs other related duties as assigned. EDUCATION AND EXPERIENCE * High school diploma or equivalent required. * One year of customer service experience required. * Medical or dental experience is preferred. SKILLS AND ABILITIES * Understanding of dental terminology. * Friendly, inviting, and professional personality and presence. * Basic office skills such as typing and filing. * Good organizational skills. * Attention to detail. * Effective communication skills. Core Benefits & Wellness Medical (including Virtual Care), Dental, and Vision Coverage Employee Assistance Program (EAP) Uniforms/Scrubs provided Financial Well-Being Competitive pay, Bonus potential, and annual merit reviews 401(k) Plan w/Company Match Health Savings Account (HSA) with HDHP health plans Life Insurance Basic and Supplemental Life Insurance Spouse and Child Life Insurance Time Off, Disability And Leave Of Absence Paid Vacation (Starting at 2 weeks), Sick Time, and 6 Annual Paid Holidays 2 Weeks Paid Parental Leave Long and Short Term Disability Plans We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, marital status, sex, age, national origin, disability, genetic information, sexual orientation, gender identity and protected veterans’ status.

Responsibilities

The Scheduling Coordinator will greet patients, answer phones, schedule appointments, collect patient financial responsibility, and prepare patient charts. This role is critical in providing exceptional patient care and managing patient flow to reduce wait times.