Scheduling Coordinator at Paradigm Oral Surgery

Denver, Colorado, United States -

Full Time

Start Date

Immediate

Expiry Date

10 Sep, 26

Salary

25.0

Posted On

12 Jun, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Dental terminology, Customer service, Typing, Filing, Organizational skills, Attention to detail, Scheduling, Patient coordination, HIPAA compliance, Phone etiquette

Industry

Hospitals and Health Care

Description

This is an in-person, Monday-Friday position at our Denver location: 2000 S Colorado Blvd Tower 3, Suite 100, Denver, CO 80222 www.cosurgicalarts.com We are an elite oral surgery practice that is committed to exceptional care for our patients and first-class service to our referring doctors. We are looking for a fun, hardworking, compassionate, team player to help us grow the practice and continue to serve our community with all of their oral surgery needs. Previous oral surgery experience is a plus but not required. The role of the Scheduling Coordinator is critical in providing exceptional patient care resulting in the best clinical outcomes and meeting the needs of our patients. ROLE AND RESPONSIBILITIES The Scheduling Coordinator will greet patients, answer phones, schedule appointments, collect patient financial responsibility and prepare patient charts. * Provides concierge level customer service while interacting with patients, referring offices, and team members over the phone, in person, or via electronic communication. * Greets patients and visitors immediately upon arrival with a friendly demeanor. * Answers the phone promptly with a smile. * Schedules appointments to optimize patient satisfaction, provider time and most effective use of exam and treatment rooms. * Prepares a daily schedule for each provider. * Prepares patient charts. * Manages patient flow to reduce patient wait time. * Assists patients as necessary. * Maintains reception area in a neat and orderly condition. * Maintains professional relationship with referring offices. * Maintains confidentiality of all information in accordance with HIPAA. * Performs other related duties as assigned. EDUCATION AND EXPERIENCE * High school diploma or equivalent required. * One year of customer service experience required. SKILLS AND ABILITIES * Understanding of dental terminology. * Friendly, inviting, and professional personality and presence. * Basic office skills such as typing and filing. * Good organizational skills. * Attention to detail. What We Offer * Competitive pay, Bonus potential, and annual merit reviews * Medical, Dental, Vision, Life Insurance * Health Savings Account (HSA) with HDHP health plans * PTO, Sick Time, Paid Holidays, Paid Parental Leave * Short- and Long-Term Disability * 401(k) Plan with Company Match * Employee Assistance Program (EAP) We are an Equal Opportunity Employer. All qualified applicants will receive consideration without regard to race, color, religion, marital status, sex, age, national origin, disability, genetic information, sexual orientation, gender identity, or protected veterans’ status.

Responsibilities

The Scheduling Coordinator manages patient flow, schedules appointments to optimize provider time, and greets visitors. They are also responsible for preparing patient charts and collecting financial responsibilities while providing concierge-level service.