Scheduling Coordinator at SLEEP BETTER AUSTIN TREATMENT

Austin, Texas, United States -

Full Time

Start Date

Immediate

Expiry Date

19 Jun, 26

Salary

0.0

Posted On

21 Mar, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Scheduling Software, EHR Systems, Microsoft Office Suite, Communication, Organizational Skills, Customer Service, Attention To Detail, Problem-Solving, Patient Flow Management, Administrative Tasks, Phone Etiquette, Check-In/Check-Out

Industry

Medical Practices

Description

Description The Scheduling Coordinator is responsible for managing patient appointments, coordinating schedules between providers and patients, and ensuring the efficient flow of daily operations in a medical practice. This role requires excellent organizational, communication, and customer service skills to handle scheduling, confirm appointments, and assist with various administrative tasks to support the healthcare team. Key Responsibilities: Manage Patient Appointments: Schedule and confirm patient appointments with providers, ensuring appropriate time slots and provider availability and ensuring that patients are scheduled for appropriate follow-up visits or additional procedures. Coordinate Provider Schedules: Maintain and update the schedules of providers and Patient Communication: Contact patients to confirm, reschedule, or cancel appointments as necessary. Handle patient inquiries about scheduling, wait times, and appointment details. Office Efficiency: Monitor patient flow and manage the schedule to minimize patient wait times. Assist in managing patient check-ins and check-outs. Front Desk Support: Provide additional front desk duties such as greeting patients, answering phones, and processing paperwork as needed. Requirements Education: High school diploma or equivalent required Experience: Prior experience in medical office scheduling, patient coordination, or administrative roles within a healthcare setting is a plus. Technical Skills: Proficiency with scheduling software, EHR systems, Microsoft Office Suite, and basic office equipment. Communication Skills: Excellent verbal and written communication skills to interact with patients, staff, and healthcare providers. Organizational Skills: Strong attention to detail and the ability to manage multiple schedules and priorities in a fast-paced environment. Customer Service: Ability to provide excellent customer service in a professional, courteous, and empathetic manner. Problem-Solving: Ability to address scheduling conflicts and patient concerns in a timely and effective manner. Working Conditions: Full-time Monday- Friday in office at our Cedar Park, South Austin or Central Austin office Travel between office locations may be required based on staffing and operational needs The role may require sitting for extended periods, using a computer, and handling phone calls.

Responsibilities

The Scheduling Coordinator manages patient appointments, coordinates schedules between providers and patients, and ensures the efficient flow of daily operations within a medical practice. Key duties include scheduling, confirming appointments, and handling patient inquiries while supporting the healthcare team.