Scheduling Manager - Phoenix at ABRIO

Phoenix, Arizona, United States -

Full Time

Start Date

Immediate

Expiry Date

10 Jan, 26

Salary

45000.0

Posted On

12 Oct, 25

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Bilingual, Customer Service, Communication Skills, Technology Use, Detail-Oriented, Organized, Adaptable, Team Player, Listening Skills, Dependable, Punctual

Industry

Hospitals and Health Care

Description

Job Details Level: Experienced Job Location: Phoenix Office - Phoenix, AZ Position Type: Full Time Education Level: High School Salary Range: $43000.00 - $45000.00 Salary/year Travel Percentage: Up to 25% Job Shift: Day Job Category: Health Care Scheduling Manager - Phoenix We are a leader in non-medical home care serving individuals with special needs across Arizona. Our organization is dedicated to delivering service excellence to individuals with disabilities and the elderly. We are seeking an individual with a passion for serving others to fill the role of Scheduling Manager. This position is a pivotal part of our Home Care Coordination Team. If you are committed to nurturing and improving the human experience, we would like to meet with you. The Scheduler is responsible for coordinating services between clients and caregivers, implementing schedules, ensuring adequate staffing, and maintaining continuity of care to best meet the needs of the clients. JOB DUTIES Schedule shifts by matching caregiver qualifications and availability to clients’ needs. Maintain computer schedules and ensure timely data entry for clients and caregivers. Contact clients and caregivers regarding day-to-day scheduling changes. Enter and maintain client and caregiver information into the database. Identify and address scheduling issues (i.e., call-offs, no-shows, etc.) Maintain positive relationships with clients and their families, prospective clients, caregivers, prospective employees, fellow team members, and referral sources. Maintain absolute confidentiality of all information about employees, clients, and clients’ families. BENEFITS: Health insurance Dental Insurance Vision insurance Life Insurance Vacation and paid Sick Time REQUIREMENTS: Bilingual, fluent in Spanish and English Knowledge of In-home care High school diploma or equivalent Minimum of two years of customer service experience Professional verbal and written communication skills Ability to type a minimum of 35 wpm Must be comfortable with using technology Must be detail-oriented, organized, and adaptable to change Must be a team player Good listening skills. Dependable and Punctual Technologically savvy SALARY: $43,000.00 to $45,000.00 /year SCHEDULE: Full-time, Salaried exempt position may include other administrative duties as assigned, schedule flexibility, and on-call rotation. Hours are Monday to Friday, 8 am - 5 pm, but may vary depending on need. Job Type: Full-time #IND

Responsibilities

The Scheduler is responsible for coordinating services between clients and caregivers, implementing schedules, ensuring adequate staffing, and maintaining continuity of care. This role involves scheduling shifts, maintaining computer schedules, and addressing scheduling issues.