Scheduling Officer at Therapy Focus
Maddington, Western Australia, Australia -
Full Time


Start Date

Immediate

Expiry Date

09 Oct, 25

Salary

15900.0

Posted On

09 Jul, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Good communication skills

Industry

Hospital/Health Care

Description

Location:
Maddington
Employment Type:
FP - Full-Time Permanent
Closing Date:
10 Aug 2025
Join us at Therapy Focus, where every day counts, impact lasts, and your unique contributions are celebrated. We’re seeking an experienced Scheduler to join our team of courageous multi-disciplinary clinicians dedicated to extraordinary care for people with a disability, at every stage of life.

Responsibilities

Grow with us! Work alongside skilled people leaders and embrace learning through mentorship, development days, research, conferences, and reflection.
This is a full time, permanent position located at our Maddington office.

Reporting to the Scheduling Team Leader, your key responsibilities will include:

  • Plan, organise and schedule appointments between customers and clinicians
  • Utilise customised scheduling software and your superior analytical skills to set up, modify and maintain the scheduling of appointments for clinical teams
  • Work as part of the larger scheduling function to ensure scheduling for the entire business is completed in an efficient and timely manner
  • Ensure the integrity and accuracy of all information held on the scheduling system
  • Effectively communicate with possible demanding internal and external customers to diffuse conflict
  • Liaise with customers and clinicians via phone, email or in person in order to schedule, remind or follow up appointments
  • Resolve appointment conflicts for clinicians and customers in a time efficient manner
  • Provide assistance with caseload planning
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