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School Administration-Student Affairs, Manager at EF International Language Campuses

Auckland, Auckland, New Zealand -

Full Time

Start Date

Immediate

Expiry Date

31 Aug, 26

Salary

0.0

Posted On

02 Jun, 26

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Student Support, Visa Administration, Staff Management, Conflict Resolution, Interpersonal Communication, Organization, Customer Service, Cultural Awareness, Decision Making, Database Management

Industry

Education

Description

The Student Services Manager is a pivotal role at our campus. Based at the front desk of our school, you are the first and main point of contact for our EF Sales Offices, students, and suppliers alike. The role encompasses the overall administrative functions for the school and operations including handling local sales and extensions, student visa administration, student support, and student satisfaction. As the Student Services Manager, you will be responsible for raising overall student satisfaction and welfare by collecting feedback and acting on it to ensure higher outcomes. The role also includes direct management of the Student Services Coordinator, ensuring a consistently high standard of service delivery and support within the Student Services team. Student Services has a link to all departments and, as it is at the core of the operation of the EF school, no day will be the same. EF is committed to safeguarding and promoting the welfare of children and young adults and expects all staff and volunteers to share this commitment. We will require all employees to hold a valid police check.

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Responsibilities

Manage overall school administrative functions, including student visa administration, support, and satisfaction. Lead the Student Services Coordinator to ensure high standards of service delivery and campus operations.