REQ000270

Post Title: School Administrator – Staffing and Development
SBU/Department: Schools of Physics, Engineering and Computer Science
FTE: 1.0 FTE (working 37 hours per week)
Duration of Contract: Permanent
Annual Leave: 25 days plus standard public holidays and an additional 4 days including the
closure of our office between Christmas and New Year
Location: College Lane Campus, Hatfield (with a proportion of hybrid working from home)
The School of Physics, Engineering and Computer Science are seeking to appoint a School Administrator within our team of School-based administrative staff. The School is a large, successful and welcoming academic faculty with many undergraduate and postgraduate degree courses, extensive research and facilities based in a brand new SPECTRA building on College Lane Campus. The School offers an opportunity to challenge yourself and others in a fun and friendly environment, whilst contributing to the success of around 500 academic and professional staff, as well as the education and development of many thousands of students every year, powering their potential for transformed lives and careers.

SKILLS AND EXPERIENCE

You will have proven experience of working in an administrative capacity within complex and dynamic organisations. Ideally you will have knowledge of, or experience of working in, Higher or Further Education.
You will be familiar with customer service standards which you always adhere to and you will have experience of working as part of a front line team dealing with customer enquiries and information requests.

QUALIFICATIONS REQUIRED

You must be educated with a minimum of A-levels or equivalent or proven professional work experience. You may also be educated to degree level with a particular interest or experience in subjects relevant to the specific administrative roles.
Please view the job description and person specification for a full list of the duties and essential criteria. Please attach a personal statement showing clearly how your skills and experience match the Person Specification.
Internal applicants– please ensure you apply via your employee self-service portal.
We regret that we are unable to offer UKVI sponsorship for this post; applicants will either hold UK Right to Work or demonstrate access to UK Right to Work before an offer is made.

You will undertake a range of general administrative duties relating specifically to the School, but with a particular emphasis in Staffing and Development.
You would be proactive in the School’s administrative team, working together (where appropriate) to organise the School’s staffing and development responsibilities and ensuring accurate and correct completion of School-related administration in full compliance with legal and University requirements.
You will support the management team and the School Business Manager in the administration of the School, undertaking small projects as required. You may be required to liaise with relevant professional services across the University. You will provide a high standard of customer service, dealing effectively with all enquiries and information requests through multiple contact methods including face-to-face, telephone, IT systems (e.g. email, SMS, Web) and others as appropriate. The role includes acquiring an understanding of the University’s Policies and Regulations, relevant to the area of work as well as developing a good working knowledge relating to the administration of the School, ensuring that effective administrative procedures are developed, practised and maintained.
Finally, you will provide administrative support to School development, monitoring and review activities, including preparation of relevant documentation as required. You will also be expected to contribute to effective filing, storage and archiving electronic or manual systems with particular regard to quality audit requirement, as well as to assist at key University events throughout the year.