VOYAGO IS CURRENTLY RECRUITING FOR A DISPATCHER FOR SCHOOL BUS DRIVERS IN CARP, ONTARIO.

Reporting to the General Manager, the Schools Dispatcher is responsible for the dispatch of drivers and providing accurate direction. The role also includes providing a high degree of customer service in a fast-paced work environment.

• Split shift hours to support school bussing peak times
• Ensure dispatch and driver operations are in accordance with established standards.
• Creatively arrange routes and driver resources to ensure contracted routes are covered for driver illness and holidays.
• Customer Service Calls, Recurring rides & Special event co-ordination.
• Incident reporting
• Dispatch drivers to various routes on a timely basis.
• Alert drivers to road closures and other delays
• Identify all runs and drivers active on routes are on time to ensure no students are left behind
• Manage and pull a variety of reports as per the General Manager’s directive
• Manage and assist with scheduling vehicle maintenance as required
• Answer phones, fax, and email correspondence in a professional and courteous manner
• This full time role runs year round, and it not defined by the school calendar. Summer or school holiday hours may vary and may NOT be split shift as a result.
• Dispatchers receive a 2 week holiday pro-rated the first year.

• Split shift hours to support school bussing peak times
• Ensure dispatch and driver operations are in accordance with established standards.
• Creatively arrange routes and driver resources to ensure contracted routes are covered for driver illness and holidays.
• Customer Service Calls, Recurring rides & Special event co-ordination.
• Incident reporting
• Dispatch drivers to various routes on a timely basis.
• Alert drivers to road closures and other delays
• Identify all runs and drivers active on routes are on time to ensure no students are left behind
• Manage and pull a variety of reports as per the General Manager’s directive
• Manage and assist with scheduling vehicle maintenance as required
• Answer phones, fax, and email correspondence in a professional and courteous manner
• This full time role runs year round, and it not defined by the school calendar. Summer or school holiday hours may vary and may NOT be split shift as a result.
• Dispatchers receive a 2 week holiday pro-rated the first year