ABOUT US

ClientFirst Technology Consulting provides professional IT Support services to our local government agency clients.

SKILLS & QUALITIES

· Minimum 3 years Help Desk / Systems Administration experience
· Experience working in a K-12 School District
· Windows Server 2016, 2019, 2022 administration (Active Directory, Group Policy, DHCP, DNS, File and Print Sharing)
· Basic Windows 10/11 troubleshooting skills
· Basic LAN configuration
· VMware, Hyper-V or equivalent virtualization experience
· Strong emphasis on excellent verbal and written communicator
· Must be a self-starter, highly motivated, and independent worker
· Comfortable in a fast-paced environment, serving multiple clients each day
· Google Workspace and Office 365 administration experience

EXPERIENCE

• IT Support experience for K-12 School districts is required
• Onsite and remote help desk experience required
  Job Type: Full-time
  Pay: Up to $90,000.00 per year

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift

Ability to Commute:

• Rosemont, IL 60018 (Required)

Work Location: In perso

· Initial responsibility will be for onsite and remote desktop support and administration
· Local area network and file server administration for a variety of private sector clients
· Support multiple clients on a regular basis
· Administer changes and adjustments to systems, as needed
· Basic troubleshooting for server and network issues
· Work with vendor representatives to identify and correct causes of hardware and software malfunctions and to perform enhancements
· Respond to and resolve difficult inquiries and complaints
· Provide emergency response to reduce down-time, correct errors, monitor vendor activity, diagnose system failures, and conduct off-hours scheduled and as-needed maintenance
· Assist in developing, planning, implementing, and administering goals, objectives, policies, and procedures
· Administer software license and maintenance renewals