Role: ICT Technician
Academy: Outwood Academy Redcar
Start Date: September 2025
Job Type: Full time, Whole Time, Permanent
Salary (Actual Salary): £27,254 - £28,142 (Grade 5, SCP 9 - 11)

As part of a growing multi-academy trust, the successful candidate will be well supported and have access to a range of high-quality professional development through the Outwood Institute of Education.

• Job Description can be found here: Click Here
• Person Specification can be found here: Click Her

We invite applications from enthusiastic and flexible ICT support specialists to join our existing ICT support team. The successful candidate will have a good knowledge of general hardware and software as well as being highly organised and having excellent communication skills, both written and verbal. The ability to work on their own initiative as well as part of a team is essential and experience of working in an ICT support role or similar would be an advantage.

Main duties and responsibilities:

• Manage own workload through the allocation of calls via the helpdesk;
• Providing first line ICT support to staff and students;
• Assist with the maintenance of all ICT rooms and equipment;
• Assist with general technical support for the ICT department;
• Assist with the evaluation of new and existing software;
• Attend and contribute to ICT related meetings;
• Assist in the development of recording systems for ICT usage throughout the department;
• Assist in keeping the ICT software/hardware inventories up to date;
• Assist in providing technical support for staff presentations;
• Be aware of and adhere to all relevant health and safety legislation associated with duties undertaken;
• Commission, maintain, test and repair electronic/computer systems, associated peripherals and AV equipment ensuring this equipment complies with health & safety legislation;
• Install and configure software under the direction of the network manager.

As part of a growing multi-academy trust, the successful candidate will be well supported and have access to a range of high-quality professional development through the Outwood Institute of Education.

• Job Description can be found here: Click Here
• Person Specification can be found here: Click Here

If you have any questions or would like to discuss the role please contact Jonathan Horner at j.horner@acklam.outwood.com.