Key Responsibilities

• Welcome and assist visitors, parents, pupils and staff in a friendly and professional manner.
• Manage the school reception area, ensuring all visitors follow appropriate signing-in and safeguarding procedures.
• Answer incoming calls, respond to emails and deal with enquiries promptly and professionally.
• Complete general administrative duties including filing, scanning, data entry and correspondence.
• Maintain accurate pupil and school records using the relevant management information system.
• Support attendance administration and wider school office processes.
• Provide administrative support to the Senior Leadership Team and wider office team.
• Manage incoming and outgoing post, deliveries and general correspondence.
• Handle confidential and sensitive information appropriately.

Requirements

• Previous experience working as a School Receptionist, School Administrator or within a busy school office is essential.
• Experience using Arbor, SIMS or another school management system is desirable.
• Excellent communication, interpersonal and customer service skills.
• Strong organisational skills with the ability to manage competing priorities.
• A professional, approachable and welcoming manner.
• Ability to work effectively both independently and as part of a team.
• Enhanced DBS on the Update Service, or willingness to obtain one.