School Support Administrator

at  CLASS TECHNOLOGY SOLUTIONS LTD

Introduction: In today’s digital era, schools are on the quest for dependable partners to unlock the world of digital education. This is where we as Easy4u come into play.
Our mission is to give every pupil and student easy and affordable access to digital education. We have a long pedigree of over 700 schools to more than 300,000 students and pupils in the Netherlands and Belgium and the UK.
As our company continues to grow, we are looking for a new team member to enhance our Support department.
Job Description: The role of School Support involves two main areas, encompassing responsibilities from both Sales and Operations. You will be the vital link between our Sales and Operations departments, assisting in their improvement to ensure that our schools have an ever-improving experience.

• Being the point of contact for Schools and Colleges with inquiries.
• Onboarding school staff on our Easy4u platform and ensuring a positive relationship with our partnering onsite school staff throughout the school year.
• Coordinating delivery schedules in consultation with our account managers and operations team.
• Updating and maintaining our Easy4u platform.
• Managing administrative duties in various online platforms, including our CRM system and Microsoft Office tools.
• Effectively conveying information about Easy4u and our scheme and services to our schools (following on-the-job training).