QUALIFICATIONS AND SKILLS:

• Qualifications & Skills
• Proven experience in ICT support and device management.
• Strong knowledge of operating systems, networking, and server management.
• Excellent communication and interpersonal skills with a strong customer service focus.
• Ability to prioritise and manage multiple tasks under pressure.
• Relevant certifications (e.g., CompTIA A+, Network+, Microsoft Certified Professional) are highly regarded.
• Familiarity with helpdesk/ticketing systems is an advantage.

ROLE DESCRIPTION:

Our business partners with schools to deliver high-quality ICT services that support digital learning. We are seeking an experienced School Technical Officer to join our team. In this role, you will provide on-site and remote ICT support across school environments, ensuring the smooth operation of devices, equipment, and systems.