ABOUT SAPIO SCIENCES

Sapio Sciences is on a mission to accelerate scientific drug discovery and high-throughput clinical and diagnostics for our clients and partners. The Sapio team consists of expert and highly collaborative scientists, software developers, and professionals passionate about providing a best-in-class lab informatics platform and industry-specific solutions.
Sapio is one of the few software providers to offer a truly unified and highly configurable lab informatics platform and a broad suite of purpose-built solutions. The Sapio platform makes it easy for scientists, laboratory, and bio/informatics professionals to streamline and manage their end-to-end laboratory operations, from instrument data integration to workflow and experiment setup to sample and materials management, data management, and scientific data analysis and reporting.

ABOUT THE ROLE:

An experienced Scientific Business analyst you will be confident working in Life Sciences to consultatively define, implement and help support our solution to the delight of our customers. You will have a deep knowledge of LIMS, ELN and SDMS products and their application within the Laboratory setting.

WHAT YOU’LL BE DOING:

• Interpret customer requests and translate them into functional requirements (recognize the distinction between user requests from the underlying true needs)
• Documentation of business processes and workflow (‘as is’ and ‘to be’) using swim lane diagrams
• Identify customers key success criteria and ensure they are tracked and measured within the solution.
• Maintain a thorough understanding of the Sapio Sciences product portfolio and how it is configured.
• Effectively provide end user training on customized solution to show how the implementation met customer’s goal
• Be able to perform configurations of the workflow/experiment in the Sapio Platform, and/or in some cases create wireframe mockups of the workflow/experiment.
• Effectively document, communicate (oral and written) and explain technical material.
• Perform root cause analysis, uncover critical business requirements, and facilitate solution delivery.
• Expected to function independently and produce results that meet standards of quality, timeliness, and acceptability with minimal supervision.
• Liaise with the product to ensure new customer driven feature requirements are captured.
• Become our customer’s trusted technical partner, regularly review their deployment to ensure successful leverage our full product and service portfolio.
• Work closely with the Sapio Sciences US team to establish scalable processes and working methods.
• Meticulously manage all BA related deployment services documentation
• As needed, assist in testing sprint deliverables to ensure they meet requirements.