We are looking for a Scientific Equipment Coordinator to join our Laboratory Support Administration Team at a client site in Cambridge. The successful candidate will be responsible for front of house hosting and supervision along with providing general administrative support related to equipment maintenance, repair, and database records.

REQUIREMENTS

• Front of house or hosting experience
• Strong relationship management and excellent communication skills/influencing skills
• High customer focus
• Very strong analytical skills with proven ability to break down and solve complex problems in a logical and structured approach
• Ability to work to own initiative but team orientated and able to work with minimal supervision.
• Strong written and verbal communication skills
• Robust and assertive attitude towards achieving results
• PC literate in Microsoft packages (Word, Excel, PowerPoint etc)

• Support with the hosting of third-party contractors visiting site for repair/maintenance of scientific equipment
• Act as the first line triage/response for equipment repairs and Maintenance issues prior to escalation to suppliers.
• Support with the co-ordination/escalation of issues to equipment manufacturers/contractors for lab equipment .
• Act as part of the site team in ensuring that all relevant QHSE processes pertaining to contractor management are met at all times and that the site remains audit ready.
• Create, manage and review supporting documentation e.g. service reports
• Monitor the performance of the scientific equipment and systems using Key Performance Indicators to instigate improvements and influence changes
• Undertake lab and equipment audits (scans) quarterly to ensure data integrity.
• Support Change Controls and any actions associated to it
• Build-up and maintain client relationships
• Attend client meetings to review on-going performance, areas for continual improvement.
• Support site assessments associated to Laboratory change
• Ensure prompt, flexible, customer focused equipment support whilst maintaining compliance with statutory, regulatory and engineering standards
• To take reasonable care for the health and safety of themselves and of other persons who could be affected by their acts or omissions.
• To report any accidents or near misses that they experience, or witness, to their Line Management.
• To co-operate and assist in all aspects of health and safety procedures introduced by management for their well-being.
• To maintain a good standard of Laboratory keeping throughout their areas of work