JOB SUMMARY

The primary responsibility of the Senior Business Analyst – SAP S4 SCM (Supply Chain Management) is the analysis and resolution of complex, cross-module, functional SAP issues in Supply Chain.
The role performs root-cause-analysis, targeted end-user training and provides consulting services to Design and/ or Project and/ or Technical Teams.
This role will provide leadership and expertise to junior members of the team and drives identification of opportunities for the effective use of SAP-related technology and the implementation of SAP-related solutions.

MINIMUM EDUCATION QUALIFICATIONS/EXPERIENCE

• A recognized bachelor’s degree qualification
• 7+ years of experience in SAP S/4 Material Management, Distribution, Quality Management Production Planning along with experience in project delivery of all phases of software development lifecycle.
• Hands-on expertise (customization or configuration) in SAP S/4 HANA SCM
• General understanding of Integration of SAP S/4 HANA SCM to other relevant modules.
• First-hand experience in template design and business consulting
• First-hand experience with SAP S/4HANA Platform is a must.

TECHNICAL AND FUNCTIONAL EXPERIENCE REQUIRED

• Strong verbal and written communications with ability to effectively communicate with all levels of the organization. Maintain highest standards of customer service and business professionalism.
• Comprehensive understanding of SAP-based Operations processes used in the company’s business model.
• Able to develop user stories and requirements in collaboration with global, multi-division business model, backend systems, technologies, and architecture.
• Extensive configuration knowledge of SAP S/4 Operations and Source to Pay with integration of MM/FI/CO/SD/EWM
• Professional working experience in SAP S/4 processes (i.e., Logistics Execution, Material Management, Production Execution & Planning, Quality Management, Trade Compliance).
• Extensive knowledge of following:
• SAP S/4 HANA interfaces and IDOC functionality, especially with respect to 3PL integration
• SAP-MES interface (PI/CPI Exposure, IDOC process, IDOC Error Handling)
• Middleware queue processing, IDOC monitoring and data replication issues
• Integration with SAP MM/SD/PP/QM solutions with 3rd party applications
• SAP Inventory Management and Logistics Execution functionality
• Exposure in the use of SAP Fiori apps for S/4 HANA
• Good understanding of integration between S/4 HANA and SAP MDG & SAP APO
• Materials Management Configuration/Customizing Knowledge in:
• Material master, Classification, Batch management and Serial number management
• Cross-company purchasing
• Subcontract orders
• Intercompany stock transport orders
• Inventory Management
• Physical Inventory
• Logistics Execution Configuration/Customizing Knowledge in:
• Delivery (Inbound and Outbound)
• Shipping
• Route Determination
• Output management
• Batch Determination
• Basic Warehouse Management
• Quality Management Configuration/Customizing Knowledge in:
• Basic data (for example, material master, catalogs, inspection characteristics, inspection methods and sampling procedures).
• Inspection planning (inspection plans, reference operation sets, material specifications).
• QM in procurement.
• Quality Information System
• Production Planning Configuration/Customizing Knowledge in:
• Basic data (for example, material master, BOM, work center, routing).

• Functions as the primary production support contact for Operations (Materials Management, Distribution, Quality Management, Production Planning) and regulatory business user communities (end-users, key-users, process owners).
• Act as primary SAP support team Subject Matter Expert for SAP S/4 Supply Chain Operations that includes material management, distribution, quality management, and production planning.
• Provide leadership across organizations related to SAP S/4HANA Production support and problem resolution.
• Serve as liaison between the support SAP team and other internal IT organizations and technical groups like BASIS and Technical/ Development Team to resolve complex issues.
• Review the resolution and proposed solutions for business and assess their technical impact and to determine if overall results and objectives have been achieved in accordance with the existing global template and regulatory standards.
• Ensure service level management (SLA) compliance through the application of functional and technical expertise, delivering efficient application maintenance and support while confirming adherence to all business, compliance, security, and regulatory requirements in a validated environment.
• Ensure change control, access control, and landscape management processes are followed.
• Evaluates and decides on approval for moving support-driven changes to production.
• Participate in other project/ enhancement assignments as needed.
• Monitor, document, and respond to cross functional interdependencies, common implementation problems, and the opportunities for improvement resulting in successful Hypercare and efficient/ effective transition to steady state post Go Live of major SAP projects, upgrades, rollouts, and enhancements.
• Monitor system performance and system alerts and respond accordingly.