Screening Systems Executive at Reed.co.uk

, , United Kingdom -

Full Time

Start Date

Immediate

Expiry Date

07 Mar, 26

Salary

0.0

Posted On

07 Dec, 25

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

System Administration, Customer Success, Process Management, Data Reporting, System Configuration, Client Onboarding, Project Support, Performance Management, Governance Controls, SQL, Oracle, Data Analysis, Team Collaboration, Issue Investigation, Email Management, Stakeholder Communication

Industry

technology;Information and Internet

Description

Reed is the most recognised recruitment brand in the UK, with a rich history and reputation for improving lives through work, for over 60 years. Delivering recruitment solutions with many household brands throughout the UK and globally, we find new jobs and careers for people from many different backgrounds across multiple business sectors. We look for people who enjoy an inclusive and collaborative environment, who strive for performance and celebrate team success, in a rewarding career. Pay Range Job Description Reed Screening is a centralised business providing market leading outsourced screening services, to both external clients and internally within Reed, ensuring contractual, legislative, and regulatory requirements are met, alongside providing a great candidate and client experience. The Screening Systems Executive will have responsibility for daily system administration, maintenance and support, with wider customer success responsibilities assisting in process management, provision of MI and implementations of new clients, delivering a trusted, knowledgeable and specialist service to both internal and external clients to ensure a high quality, prompt service and positive customer experience. Principal accountabilities Performing system changes on request of clients and stakeholders within Reed Screening, such as amending and configuring existing screening types Maintaining access to systems, assisting internal and external users with individual access Conducting initial investigations into system issues Producing system-based data reports to support MI requests Supporting on projects for both internal and external clients Supporting with the implementation and configuration of new system processes for both external clients and stakeholders within Reed Screening Supporting with the implementation of new clients onto existing systems, such as by building and testing screening types, mapping processes and monitoring actions throughout the onboarding of new clients Supporting on system upgrades with support from RSR IT Assisting the RSR IT team with testing and configuration requests Maintaining the shared team inbox, ensuring prompt responses in line with SLA’s Reviewing process maps of Reed Screening operations to ensure accuracy and efficiency and updating with necessary changes Supporting the wider customer success team with administration, daily operations, particularly the maintenance of performance/management data, assessment of supplier risk and monitoring governance controls NB: The above is not an exhaustive list of duties but gives an indication of the work that must be undertaken. Some out of core business hours working necessary. Key relationships Customer Success Team Reed Screening Senior Management Team Reed Screening Sales & Engagement Team All Reed Screening Co-members SQL & Oracle Database Teams Integration Hub Team RST IT External stakeholders Reed Network Key performance indicators Maintain the overall performance of screening systems Ensuring prompt and consistent action is taken on items raised to the systems centre Monitor and address trends across the Customer Success Team to deliver efficiencies to Reed Screening Feel what it’s like to truly belong… All job offers are subject to satisfactory references and compliance with vetting requirements applicable to the job role. Reed is an equal opportunities employer. We aim to ensure that no candidate or employee receives less favourable treatment on the grounds of gender, race, disability, sexual orientation, religion or belief, age, gender identity, marital or civil partnership status, pregnancy or maternity. We are a Mindful Employer and offer a guaranteed interview scheme for disabled applicants who meet the minimum criteria. As a proud signatory of the Armed Forces Covenant, we welcome applications from ex-services personnel, reservists and cadets and offer a guaranteed interview for applicants who meet the minimum criteria. We’re never afraid to ask, “What’s next?” Inspiration comes from knowing the work you do really matters and, as trailblazers in our field, the value of what we do every day is obvious. We are a family business with a rich history and a purpose of improving lives through work, for people and organisations worldwide. Our inclusive and collaborative approach, combined with an unwavering belief in our long-standing core values, means that we genuinely trust and work hard for each other. We have built a dynamic culture where individual achievement is celebrated and succeeding as a team is revered. A supportive environment, where careers are developed and futures are forged. Feel what it’s like to truly belong. Our story In the early 1960s, Reed pioneered specialist recruitment in the UK. Seven decades on, we have become the world’s largest family-run recruitment business, with offices spanning across the UK, Europe, USA, the Middle East and East Asia. With access to the UK’s largest candidate database and expertise across 20 specialist sectors, we are committed to ensuring that people are at the heart of everything we do to ensure we fulfil our purpose: improving lives through work.

Responsibilities

The Screening Systems Executive is responsible for daily system administration, maintenance, and support, as well as assisting in process management and client implementations. They ensure a high-quality service and positive customer experience for both internal and external clients.