REQUIRED SKILLS AND EXPERIENCE

• Proven experience as a Scrum Master in agile delivery environments, ideally within SAFe frameworks.
• Strong understanding of Agile principles, Scrum practices, and team dynamics.
• Experience facilitating agile ceremonies and coaching cross-functional teams.
• Excellent communication, facilitation, and conflict resolution skills.
• Ability to work effectively with distributed teams and multiple stakeholders.
• Experience using Azure DevOps for agile delivery (preferred), or similar tools such as JIRA.

DESIRABLE QUALIFICATIONS

• Certified ScrumMaster (CSM), SAFe Scrum Master (SSM), or equivalent Agile certification.
• Experience in large-scale transformation programs or complex multi-vendor environments.
• Familiarity with agile metrics and reporting dashboards.
• Exposure to revenue, taxation, or financial systems is advantageous.

ROLE OVERVIEW

We are seeking experienced Scrum Masters to lead agile delivery teams as part of a large-scale transformation initiative. In this role, you will facilitate agile ceremonies, remove impediments, and support the team in delivering high-quality outcomes. You will foster a collaborative and productive environment, ensuring alignment with agile principles and continuous improvement across the team.
This role is embedded within a SAFe Agile Scrum team and will work closely with Product Owners, Developers, Testers, and other stakeholders to ensure successful delivery of sprint goals.

KEY RESPONSIBILITIES

• Facilitate all Scrum ceremonies including sprint planning, daily stand-ups, sprint reviews and retrospectives.
• Support the Product Owner in backlog refinement and ensuring clarity of user stories and acceptance criteria.
• Coach team members on Agile principles and practices, promoting a culture of continuous improvement.
• Identify and remove impediments that hinder team progress.
• Monitor team performance and velocity, and support delivery of high-quality, incremental value.
• Foster strong collaboration between cross-functional team members and stakeholders.
• Track and report on key agile metrics to support transparency and decision-making.
• Ensure alignment with SAFe Agile practices and contribute to agile maturity uplift across the program.