About the job

We’re looking for an experienced and collaborative Scrum Master to join our Membership Digital team.

In this role, you’ll play a key part in championing agile ways of working across a digital squad, helping teams deliver with clarity, confidence and momentum. You’ll facilitate agile ceremonies, remove delivery blockers, track progress and coach squads through challenges, while bringing a continuous improvement mindset to everything you do.

This is a great opportunity for someone who enjoys working at the centre of delivery, technology, people and change, and who can bring structure, energy and calm to a fast-moving squad environment.

This full-time permanent role offers a hybrid work arrangement across our Sydney Olympic Park, Sydney CBD offices and working from home, as agreed and required for the role.

What You'll Do

As Scrum Master, you’ll help create the conditions for your squad to do their best work. You’ll guide agile delivery practices, support collaboration across teams and stakeholders, and help ensure the squad stays focused on delivering meaningful outcomes. Your key responsibilities will include:

Facilitate agile scrum ceremonies including daily stand-ups, sprint planning, refinement, reviews and retrospectives.

Act as a change agent on the squad, ensuring squads adhere to the agile development methodology and encouraging continuous process improvement.

Remove impediments and shield the development team from external interference to ensure work is delivered on schedule.

Manage the release process and coordinate with other squads and teams for external dependencies.

Track squad velocity and performance, identifying opportunities for delivery improvement and keeping the squad on track to deliver goals.

Champion the agile mindset and ways of working to drive a culture of flexibility, collaboration and continuous improvement.

Encourage the squad through challenges and conflict, fostering a positive and productive learning environment.

Provide support to the squad using a servant leadership style wherever possible, leading by example through transparency, accountability and collaboration to optimise delivery outcomes.

Foster a collaborative and innovative work environment that encourages creativity and continuous improvement.

Facilitate effective communication and coordination across cross-functional teams, ensuring seamless collaboration and knowledge sharing.

Collaborate with various business units and departments, communicating delivery progress and performance to senior management and other stakeholders.