RealVNC® is the remote access platform for engineers looking for the most reliable and the most secure solution built by the creators of VNC® technology. Over the last 25 years, as the inventors of VNC®, we’ve enabled a global workforce to work wherever works and created the remote access market. Our software is used by hundreds of millions of users worldwide including IT professionals from global companies, such as Intel, IBM, NASA, Shell, DreamWorks and Philips.
Our lead product, VNC Connect, allows users to connect securely to a remote device anywhere in the world, see its screen in real-time, and take control as though sitting in front of it. The product has been deployed across a myriad of use cases, from remote support through to deploying the software onto connected devices such as medical ventilators, set-top boxes, heavy industrial machinery and more.
Backed by leading mid-market private equity firm, Livingbridge since 2021, we are investing in our people to support our highly ambitious growth plans. As part of our people strategy to develop our next generation organisation, we are looking to add new team members that are integral to the success of the business, committed to delivering high quality results, collaboration and innovation to help accelerate company growth.

POSITION:

We’re looking for an experienced Agile Coach / Scrum Master to join our product team and become the link between the product and engineering teams—some organised around projects, others around vertical domains (e.g., Applications, Portal, Platform).
Your mission is to raise the bar on our Agile engineering practices, unblock delivery, and foster a culture of continuous improvement across teams with different cadences and maturity levels.
You will have the opportunity to work on meaningful products that help users solve complex challenges. You will play a part in shaping the product and engineering processes and have a real impact on the end-to-end delivery capability. You will be collaborating with a passionate, down-to-earth team of designers, engineers and product thinkers.
Key responsibilities of this role will include;

Team Enablement

• Facilitate Scrum events (sprint planning, daily stand-ups, reviews, retrospectives) for two in-flight project teams.
• Coach vertical squads to move from Kanban-style flow to a sustainable Scrum or hybrid model.
• Mentor PMs & POs on backlog hygiene, story slicing, and value prioritisation.
• Actively unblock teams by escalating external dependencies, negotiating capacity, or guiding them to self-solve.
• Assess tooling gaps (e.g., CI/CD, work-item tracking) and partner with Dev Ops to close them.

Cross-Team Alignment

• Establish and run a “Scrum-of-Scrums” or Agile Sync for teams to surface dependencies, risks, and shared milestones.
• Introduce lightweight, shared Definition of Ready / Definition of Done that respects each team’s context.
• Coordinate cross-team retros to ignite shared learning and reduce duplicated effort.

Process & Metrics

• Co-design and track flow metrics (lead time, WIP, throughput, escaped defects) with engineering leads.
• Implement data-driven improvement experiments and A/B test new ceremonies or artefacts.
• Standardise reporting so leadership sees one concise, meaningful health view.

Culture & Coaching

• Pair-coach engineers and PMs on Agile values, servant leadership, and evidence-based forecasting.
• Champion psychological safety; use facilitation techniques (Lean Coffee, Liberating Structures).
• Lead workshops on story-mapping, impact mapping, and release planning.

REQUIREMENTS:

You

• Have proven experience as an Agile Coach or Scrum Master in SaaS or product-centric environments with multiple concurrent teams.
• Can demonstrate a track record aligning project-based and vertical/stream-aligned squads.
• Have deep knowledge of Scrum, Kanban, Lean, XP; pragmatic about frameworks (“fit for purpose, not dogma”).
• Have strong facilitation and conflict-resolution skills; able to operate as servant- leader and influencer without formal authority.
• Are fluent with metrics (flow, quality, predictability) and empirical coaching: can set baselines, experiment, and show impact.
• Are hands-on with Jira Projects (you tweak workflows and dashboards yourself).
• Have excellent communication—able to tailor language for engineers, designers, executives.

Anything else?

As well as the above, if you have any of the desired experience below then we’d like to know about it!

• Experience working with complex software products
• Experience working with software delivered both in the cloud and on-premise
• Certifications such as PSM II/III, CSP-SM, ICP-ACC.

Please refer the Job description for details