Scrum Master Manager at Qode

Ho Chi Minh City, , Vietnam -

Full Time

Start Date

Immediate

Expiry Date

13 Aug, 26

Salary

0.0

Posted On

15 May, 26

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Agile Coaching, Scrum Framework, Kanban, SAFe, JIRA, Confluence, Miro, Team Facilitation, Performance Analysis, Servant Leadership, Lean Thinking, Stakeholder Management, English Communication, Internal Training, Agile Metrics, Conflict Resolution

Industry

Software Development

Description

Scrum Master Manager Responsibilities:1. Coaching and Developing Self-Organizing Cross-Functional Teams◦ Act as a coach for development teams, helping them understand and correctly apply Agile principles and practices (Scrum, Kanban, SAFe…).◦ Organize internal training sessions and workshops on Agile mindset, Scrum techniques, and best practices to enhance team self-organization and continuous improvement.◦ Support Product Owners and Development Teams in building a value-driven work culture focused on delivering customer outcomes.2. Optimizing Processes and Team Performance, Building High-Performance Teams◦ Regularly assess workflows and propose improvements to accelerate development, reduce waste, and improve product quality.◦ Apply Agile tools and techniques such as Lean Thinking, Flow Efficiency, and Team Velocity to measure and improve team performance.◦ Guide teams in effectively using tools like JIRA, Confluence, and Miro for work management and collaboration.3. Supporting Scrum Operations and Removing Impediments◦ Organize and facilitate Scrum events: Sprint Planning, Daily Stand-up, Sprint Review, and Sprint Retrospective.◦ Proactively identify and remove impediments that affect progress and quality.◦ Act as a bridge between stakeholders (Product Owner, Tech Lead, QA…) to ensure smooth coordination and transparency.4. Managing Value and Driving Continuous Improvement◦ Guide teams to focus on delivering value rather than just completing tasks by clearly defining “Definition of Ready,” “Definition of Done,” and “Acceptance Criteria.”◦ Encourage a culture of feedback and continuous improvement through high-quality Retrospectives and actionable follow-ups after each Sprint.◦ Monitor and analyze Agile metrics (Velocity, Lead Time, Cycle Time, Burndown Chart…) to propose improvement initiatives.5. Agile Culture and Servant Leadership Mindset◦ Be a role model for servant leadership, supporting teams to maximize individual and collective potential.◦ Build a positive, transparent work environment that fosters creativity and learning.◦ Promote team engagement and accountability to ensure sustainable and autonomous development. Requirements:1. Education: Bachelor’s degree or higher, preferably in Finance, Banking, Economics, Business Administration, or Information Technology.2. Relevant Knowledge/Expertise◦ Certifications (preferred): Professional Scrum Master certifications such as PSM, CSM, SSM, PMI-ACP.◦ Language: Strong English skills, especially in communication and working with international partners.3. Skills◦ Proficient in Agile tools: JIRA, Confluence, Trello, Miro, Azure Boards.◦ Team facilitation and coordination: Organizing Scrum events (Daily, Planning, Review, Retrospective).◦ Communication and listening: Effectively engage with Product Owners, development teams, and stakeholders to ensure transparency and collaboration.◦ Basic coaching skills: Guide teams on Agile principles, Scrum framework, and best practices.◦ Performance analysis and tracking: Use metrics such as Velocity, Burndown Chart, and Lead Time to monitor progress and efficiency.◦ Internal training skills: Train development teams on Agile principles and basic Scrum practices.4. Relevant Experience◦ Minimum 5 years of experience in Banking or Finance.◦ Minimum 3 years of experience in a similar role within organizations applying Scrum.

Responsibilities

The role involves coaching cross-functional teams in Agile principles and facilitating Scrum events to optimize team performance. The manager is responsible for removing impediments and driving a culture of continuous improvement and value delivery.