Scrum Master -Salesforce at NTT DATA

Chennai, tamil nadu, India -

Full Time

Start Date

Immediate

Expiry Date

30 Jan, 26

Salary

0.0

Posted On

01 Nov, 25

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Scrum, Agile, Project Management, Jira, Confluence, Salesforce, DevOps, CI/CD, Stakeholder Management, Communication, Problem Solving, Team Coaching, Risk Management, Capacity Planning, Continuous Improvement, Analytical Skills

Industry

IT Services and IT Consulting

Description

Facilitate all core Scrum ceremonies (Daily Stand-ups, Sprint Planning, Reviews, and Retrospectives) Guide and coach teams on Agile principles, values, and best practices to ensure continuous improvement Remove blockers and impediments to the team's progress and foster a culture of ownership and accountability Coordinate sprint activities, backlog grooming, and ensure alignment between Product Owners, Developers, and QA teams Project & Program Management Manage project timelines, scope, risks, and deliverables, ensuring successful completion of projects on schedule and within budget Develop and maintain project plans, RAID logs, and dashboards using tools such as Jira, Confluence, MS Project, or similar Drive status reporting, executive presentations, and ensure transparent communication with all stakeholders Oversee resource allocation, capacity planning, and cross-functional dependencies Support financial tracking, forecasting, and project invoicing (where applicable) Stakeholder & Communication Management Collaborate closely with business sponsors, product owners, and technical leads to align on priorities and scope Facilitate client meetings, sprint demos, retrospectives, and project steering committee sessions Serve as the primary contact for project-level escalations, governance, and change management Quality & Continuous Improvement Promote adoption of Agile metrics (Velocity, Burndown, Cycle Time, etc.) to monitor and improve team performance Lead retrospectives to identify process improvements and implement action plans Champion best practices in DevOps, CI/CD, and Agile at scale (SAFe, LeSS, or hybrid models) Bachelor's degree in Computer Science, Engineering, or related field Hands-on experience with Jira, Azure DevOps, Rally, or similar project management tools Experience in Salesforce, Cloud, or Digital Transformation projects Exposure to DevOps automation and Agile at scale environments Experience working with onshore/offshore models and managing vendor partners Strong analytical, facilitation, and problem-solving abilities Personal Attributes Servant-leader mindset with high emotional intelligence Mandatory: Certified Scrum Master (CSM) or Professional Scrum Master (PSM I or II) Preferred: PMP, PMI-ACP, SAFe Agilist (SA), or PRINCE2 8+ years of total experience in IT project delivery, with 3-5 years in an Agile Scrum Master / PM role Proven experience managing cross-functional teams in distributed and global delivery environments Strong understanding of Agile frameworks, SDLC, and Waterfall-to-Agile transformation practices Ability to influence without authority and drive change Excellent communication and presentation skills for senior stakeholders

Responsibilities

Facilitate all core Scrum ceremonies and guide teams on Agile principles to ensure continuous improvement. Manage project timelines, scope, risks, and deliverables while ensuring successful project completion.