SDP Assistant Manager at Venture Forthe Inc

Buffalo, New York, United States -

Full Time

Start Date

Immediate

Expiry Date

09 Mar, 26

Salary

0.0

Posted On

09 Dec, 25

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Communication, Problem-Solving, Leadership, Participant Support, Program Operations, Compliance, Documentation, Team Support, Customer Service, Mentoring, Behavioral Strategies, Cognitive Support, Physical Assistance, Event Coordination, Transportation Coordination, Incident Reporting

Industry

Hospitals and Health Care

Description

Description Venture Forthe Inc. is a premier home and community-based care agency serving individuals across multiple states, built on the belief that every person deserves the right to remain independent and in control of their own choices. We proudly advocate for the needs, preferences, and goals of those we serve, empowering each individual to shape their own path at every stage of life. Program Coordinator – Weekend Operations & Participant Support Are you a strong communicator, natural problem-solver, and supportive leader who thrives in a dynamic environment? Join our growing, multi-state organization as a Program Coordinator, where you’ll play an essential role in supporting participants, guiding staff, and ensuring seamless program operations. What You’ll Do As a Structured Day Program Assistant Manager, you’ll help create a safe, engaging, and supportive environment for individuals with Traumatic Brain Injuries (TBI) and other eligible participants enrolled in the New York State Medicaid Waiver for TBI and Nursing Home Transition & Diversion (NHTD) programs. You’ll ensure high-quality operations while maintaining compliance with waiver requirements, individual service plans, and best practices in supporting individuals with cognitive, physical, and emotional challenges. The Assistant Manager helps manage day-to-day program operations, supervises staff, assists with planning and facilitating on-site and community-based activities, and maintains a safe and inclusive environment. The position also supports weekend operations as assigned by the SDP Manager and is responsible for promoting participant engagement, well-being, and program consistency. Participant Support & Program Operations Help onboard new participants, including walkthroughs, documentation, authorizations, and assessments. Develop weekend activity schedules and coordinate special events. Support transportation coordination, including reviewing MAS standing orders and communicating with providers. Lead weekend program operations, supervise staff, and ensure a safe, organized program environment. Ensure food services meet program needs. Remain on-call during operating hours for urgent issues or site-based emergencies. Report and document incidents according to agency guidelines and coordinate follow-up. Quality, Compliance & Documentation Monitor daily notes for accuracy, completion, and Medicaid compliance. Maintain organized physical and electronic program records. Track petty cash and maintain receipt documentation. Leadership & Team Support Monitor and document staff attendance, performance, and policy concerns. Mentor staff on behavioral strategies, waiver requirements, and participant-support best practices. Participate in clinical team meetings (CTMs) as needed. Customer Service/Interpersonal Skills: Maintains a professional and positive office presence Works cooperatively with supervisors and colleagues Contributes to a friendly, supportive, and respectful work environment Demonstrates professional appearance, communication, and conduct Recognizes limitations and seeks guidance appropriately Physical Demands: Ability to work in a dynamic program environment with participants requiring varying levels of support Frequent standing, walking, bending, kneeling, and reaching. Ability to lift and carry up to 20 pounds and provide physical assistance when needed Ability to perform tasks requiring fine motor skills, such as assisting with personal care or adaptive equipment Occasional exposure to outdoor environments and community settings during program activities *Additional travel may be required to support program operations or participant needs. Hours: Wednesday – Sunday, base of 40 hours weekly. *Weekend availability is required, as the Assistant Manager leads all weekend program operations. We offer a full benefits package including health insurance with employer contribution) vision insurance, dental insurance, short term disability supplement, critical illness, FSA/DCA, Health Saving Account, Employer Assistance Program , hospital indemnity, Employee Discount Programs PTO, 401k w/ match, and more, plus room for growth and advancement! Venture Forthe Inc. is an Equal Opportunity Employer and prohibits Discrimination and Harassment of any kind. Venture Forthe, Inc. is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. Requirements Education and Experience: Minimum requirement of Associates degree in Human Services or related field Certified New York State Personal Care Aide (PCA), or willingness to complete PCA training upon hire. Minimum 2 years of experience coordinating adult structured day services or waiver program services OR 2 years of experience working with individuals with TBI, cognitive impairments, disabilities, elderly populations, and/or neurodiverse individuals Familiarity with the New York State TBI & NHTD Medicaid Waiver programs preferred

Responsibilities

The Assistant Manager helps manage day-to-day program operations, supervises staff, and ensures a safe and engaging environment for participants. They also support weekend operations and promote participant engagement and well-being.