Job Function: Sales The role:

• The Sales Development Representative (SDR) Manager Lead is a critical role responsible for leading and managing the SDR team to drive pipeline growth and support the overall sales efforts of the company. This role requires a strategic and hands-on approach to managing a team of Sales Development Representatives (SDRs), setting clear goals, and ensuring the team’s success in identifying and qualifying potential leads.
• Key duties include crafting both outbound and inbound strategies, harnessing the capabilities of Outreach for prospecting, Sales Navigator, Cognism, ZoomInfo, Lusha. Orum Dialler and other sales tools. The role also requires providing strong, data-driven coaching to the SDR team to drive pipeline growth through outbound prospecting and nurturing leads.

ROLE & RESPONSIBILITIES

• Coach and mentor our SDRs to master the art of cold calling, prospecting, and effective follow-up.
• Guide the SDRs through refining a SoftwareOne elevator pitch, making phone calls to potential clients, and scheduling meetings for the field sales teams with customers.
• Routinely monitor outbound prospecting calls, create formalised feedback, and provide continuous, real-time advice to improve performance.
• Lead, coach, and mentor the UK&I team to achieve and exceed sales targets.
• Provide guidance, support, and feedback to team members to optimise their performance and professional development.
• Develop and implement strategic outreach plans, including inbound and outbound strategies.
• Conduct strategic research and prospect into organisations using various tools and techniques.
• Work closely with sales and enablement in the refinement of strategic sales approaches.
• Use SalesCRM to maintain accurate activity, contact, and account information.
• Conduct training sessions to onboard new SDRs and provide ongoing coaching to enhance their prospecting and communication skills.
• Track team and individual performance metrics, including session time, call volume, email engagement, conversion rates, pipeline generated and other relevant KPIs.
• Provide regular reports to management, highlighting progress, challenges, and opportunities for improvement.
• Work closely with Marketing, Sales Operations, Demand Generation, and other relevant teams to optimise lead handoff processes and improve overall lead quality.

Job Function: Sales The role:

• The Sales Development Representative (SDR) Manager Lead is a critical role responsible for leading and managing the SDR team to drive pipeline growth and support the overall sales efforts of the company. This role requires a strategic and hands-on approach to managing a team of Sales Development Representatives (SDRs), setting clear goals, and ensuring the team’s success in identifying and qualifying potential leads.
• Key duties include crafting both outbound and inbound strategies, harnessing the capabilities of Outreach for prospecting, Sales Navigator, Cognism, ZoomInfo, Lusha. Orum Dialler and other sales tools. The role also requires providing strong, data-driven coaching to the SDR team to drive pipeline growth through outbound prospecting and nurturing leads