WE HELP THE WORLD RUN BETTER

At SAP, we enable you to bring out your best. Our company culture is focused on collaboration and a shared passion to help the world run better. How? We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned to our purpose-driven and future-focused work. We offer a highly collaborative, caring team environment with a strong focus on learning and development, recognition for your individual contributions, and a variety of benefit options for you to choose from.

POSITION DESCRIPTION:

The Enterprise Sales Development Representative is responsible for supporting the Marketing and Sales departments through lead generation, targeting the Enterprise market. This includes qualification of all inbound and outbound leads via the phone, web, email, corporate events and direct mail campaigns. The Market Development Representative is also responsible for event support and proactive lead generation. This role will report to Sales Development Director.

POSITION REQUIREMENTS:

• BA or equivalent in Marketing & Business.
• 1-2 years experience with inbound and outbound telesales, or market development activities.
• Fluent in English.
• Ability to pass a background check.

JOB SPECIFIC SPECIALIZED KNOWLEDGE & SKILLS:

• Must be enthusiastic, outgoing, and have high energy.
• Must be motivated by cold calling, asking probing questions and gathering information.
• Must be a team player with strong initiative, excellent PC skills and ability to quickly build extensive knowledge of SAP Concur’s product offerings and that of competitors.
• Critical Performance Competencies:
• Must be able to process information gathered quickly and effectively to overcome objections.
• Excellent verbal communication skills.
• Able to work aggressively to meet customer and marketing/sales driven deadlines.

• Proactively call into accounts on targeted lists by utilizing and maintaining corporate database. Qualify inbound and outbound leads.
• Participate in the first 1-2 months of the sales cycle by building relationships with key decision makers at targeted accounts, identifying their project needs and business issues and conducting individual needs analysis.
• Overcome objections and effectively communicate SAP Concur’s value propositions to key decision makers regarding appropriate SAP Concur product offerings.
• Build a business case based on information obtained from targeted accounts to support the value proposition of SAP Concur products.
• Transfer qualified leads to appropriate Account Executive for meeting and formal sales presentation.
• Maintain strong relationship with sales team through clear communication and follow-up.
• Maintain up to date and extensive knowledge on all SAP Concur product offerings through participation in product demonstrations, meetings and marketing materials.
• Stay current on industry trends and maintain extensive knowledge of competitor’s product offerings.
• Achieve monthly lead generation goals set by sales and marketing management.
• Actively participate in the innovation of new techniques and strategies for securing new accounts.
• Able to work independently and take initiative.
• Be aware of, and comply with, all corporate policies