You build and promote great relationships with colleagues, design customer experiences that inspire loyalty. You are the most important pillar of our success. You make the difference.

YOUR SKILLS AND EXPERIENCES

• Bachelor’s degree in International Relations
• 
  
• 2 years of experience as sales executive

• Mandatory experience in freight forwarding
• Advanced english

YOUR ROLE

As Sea Logistics Representative (FS-VS) you are an integral part of our Customer Care Locations (CCL). Your focus and priority is to win new customers, especially within the segment of SMEs (small and medium-sized enterprises) and to develop new business (FCL & LCL). Based on a close collaboration with your Sea Logistics Customer Care Team in the CCL your overarching goal is an extraordinary customer focus and experience.

YOUR RESPONSIBILITIES

• Search for potential customers in internal and external sources and approach them by all communication channels (cold calls, social media messages, etc.).
• Engage in online and physical meetings with potential customers to buildup relationships and trust.
• Create a strong pipeline of prospects and opportunities to deliver on your personal and company growth aspirations.
• Act as a consultant for customers to elaborate on the development of Sea
• Freight market and to build end-to-end solutions based on KNs Sea Logistics services and solutions as well as online platform myKN.
• Provide quotations in collaboration with internal stakeholders and pricing software.
• Facilitate the implementation of new and additional business with Sea Logistics Team in your CCL.
• Conduct research regarding market potential as well as share customer feedback with internal stakeholders.
• Document all relevant customer information as well as sales activities in KN CRM software.
• Foster the collaboration and sharing of best practices with your colleagues in the community of FS-VS.
• Taking pricing decisions in alignment with the manager of your CCL.
• Make the growth potential of your accounts and prospects transparent in KN CRM software.
• Monitor the development of booked, shipped and invoiced transport volumes of your accounts based KNs sales visibility software.