Seafood Operations Category Manager at Town & Country Markets, Inc.

Poulsbo, Washington, United States -

Full Time

Start Date

Immediate

Expiry Date

04 Feb, 26

Salary

40.0

Posted On

06 Nov, 25

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Seafood Management, Guest Service Skills, Team Player, Leadership, Communication Skills, Attention to Detail, Computer Skills, Flexibility, Food Safety, Training and Development, Inventory Management, Sales Growth, Sustainability, Problem Solving, Relationship Building, Self-Discipline, Accountability

Industry

Retail Groceries

Description

OVERVIEW This is NOT a remote position. Candidates will need to be able to travel independently to all our Market Locations. WHO WE ARE T&C is a family-owned company that builds authentic relationships one interaction at a time through consistent commitment to heartfelt service, relating to people as people (not numbers) and by selling the freshest, highest-quality products available. We have a deep passion for food and people and are always looking for service-minded individuals of all backgrounds to join our community. WHO YOU ARE You are genuine and authentic in your interactions both with your customers and co-workers. You thrive in a team environment, take your responsibilities seriously, and always consider the customer in your decisions. You see richness and strength in a diverse workforce and treat others with respect to create a place of belonging for all. You care about your community and the environment. Pursuing knowledge in order to add value and grow is your idea of fun. Oh, and you love food! WHAT WE OFFER (IN ADDITION TO BEING A FUN PLACE TO WORK) We have a highly competitive benefits package ($5-$19 weekly medical premiums), vacation/sick time, paid holidays, premium pay rates, an Employee Assistance Program, a discount on virtually everything in our markets, 401(k) plans, profit-sharing and a pension, scholarship program and an employee referral bonus program. Whoa! That’s a lot of great stuff! THE SMALL PRINT WE WANT YOU TO BE AWARE OF T&C is proud to be an Equal Opportunity Employer. We value a diverse workplace and do not discriminate based on race, color, national origin, religion, caste, gender identity, sexual orientation, age, disability, or any other applicable characteristic protected by law. We invite women, people of color, LGBTQ individuals, members of ethnic minorities, foreign-born residents, and veterans to apply. Duties and responsibilities may be added, deleted, or changed at any time at the discretion of management, formally or informally, either verbally or in writing. If your experience looks a little different from what we’ve identified and you think you can thrive in this role, we’d love to learn more about you. Research shows that women and members of other under-represented groups tend to not apply to jobs when they think they may not meet every qualification, when, in fact, they often do! We are committed to creating a diverse and inclusive environment and strongly encourage you to apply. A TYPICAL DAY WILL INCLUDE THE FOLLOWING . . . Reports to Director of Meat & Seafood Participates in the communication and execution of the seafood department vision and support of the overall company brand Oversees and assists in all aspects of seafood operations and department procedures including staffing, development, training, hiring, product/supply ordering, inventory, financial reporting, and T&C’s Hospitality culture Collaborates with the Meat & Seafood Director in cross-market meetings & conference calls Assists and provides regular feedback to the Market Directors and Department Managers on seafood department operations, including evaluating the performance of the manager & staff, department sales, labor budget, grosses, product quality, presentation, inventory management, rotation, proper ordering from approved vendors, purchase analysis reports and other relevant reporting metrics Manages the Fishmonger Apprentice program in Markets to cultivate T&C’s seafood labor pool for the future Ensures that departments are delivering on merchandising plans, displays, programs, and processes; adhering to set integrity, display size, and product levels for best quality; and addressing opportunities, department standards and conditions for increased sales and growth Facilitates the ordering and distribution of products that provide merchandising opportunity for increased sales and profit Partners with culinary, food service, and Field House to create, and implement value-added product lines Ensures proper pricing and signage in departments; makes recommendations to the Meat & Seafood Director for adjustments as needed to maintain freshness standards Helps coordinate & assist with seasonal/event merchandising and resets Provides feedback on market conditions and ensures ready for business standards are exceptional throughout the business day Keeps current on industry trends/standards and changes; regularly tours competition within the market area or as prescribed by the Meat & Seafood Director Ensures all cleanliness, sanitation and food safety requirements are being met, including verification of documentation (e.g. sweep sheets, temperature, and food safety logs) Inspects sales floor, backrooms and coolers for cleanliness, safety, and sanitation Troubleshoots and makes corrections with department managers where there are issues or negative trends occurring Reviews department schedules and staffing to ensure appropriate coverage throughout the business day, following company scheduling guidelines and budgets Assists in the selection, development, training, & placement of managers Participates in field trips for staff development and merchandising ideas Participates in remodel or new site activities as needed Ensures the department is maintained in a neat, clean, and orderly manner Stays current with all training and professional development opportunities Ensures the dissemination of and adherence to all company and department policies Supports and follows sustainability programs Supports and follows all safety and security policies Provides and role models an attitude of service to staff and guests Embraces an empowered culture delivering exceptional hospitality (guest service) Operates within the Company’s Core Values, Company Brand, and Business Principles THIS JOB MIGHT BE FOR YOU IF . . . Minimum 5 years’ experience as a seafood manager Certified as Fishmonger or have the ability to become certified through WeTrain Knowledge of seafood cooking techniques Excellent guest service skills Must possess an attitude in being of service to others Demonstrates self-discipline and accountability Must have intermediate or higher computer skills including MS Office Must be accurate and detail oriented Must be a team player, a leader, and a positive role model Ability to build and maintain effective relationships and trust with a diverse group of staff, guests, and vendors Excellent verbal and written communication skills (including spelling, grammar, and industry language) Commitment to personal and professional development Ability to take direction and carry out department tasks and assignments Displays excellent work ethic Flexibility to work mornings, afternoons, evenings, weekends, and holidays as needed Requires frequent travel to all company locations with occasional travel beyond for industry research or training Ability to lift and carry 50 lbs. Possesses full body mobility (bending, stooping, twisting, and reaching) with excellent manual dexterity Exemplifies health department standards Ability to work in a constant state of alertness and safe manner 18 years or older Entry Level Compensation USD $37.00/Hr. Maximum Compensation USD $40.00/Hr.

Responsibilities

Oversee and assist in all aspects of seafood operations, including staffing, training, and inventory management. Collaborate with the Meat & Seafood Director to ensure department standards and sales growth are met.