SEAP Compliance Specialist at Red River

Dubai, Dubai, United Arab Emirates -

Full Time

Start Date

Immediate

Expiry Date

13 May, 26

Salary

0.0

Posted On

12 Feb, 26

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Software Licensing, Compliance, Software Asset Management, Data Analytics, Negotiation, Conflict Resolution, Sales, Customer Success, Subscription Management, Contractual Terms, Commercial Skills, Project Management, Customer Engagement, Marketing, Revenue Recovery

Industry

IT Services and IT Consulting

Description

Red Hat is looking for a Senior Compliance Specialist to join the Subscription Education and Awareness Program (SEAP) initiatives in the EMEA region, with an initial focus on the MEA (Middle East and Africa) market. What is SEAP? SEAP is a team of highly specialised professionals in software asset management, software licensing & compliance working directly with customers, partners, and sales teams to build awareness and enforce the Red Hat subscription model. SEAP is more than audits, is the RedHat approach to compliance and it is part of the Customer Success organisation. In this role you will be responsible to analyse your assigned territory and plan SEAP engagements along with the Sales, Customer Success, Channel and the Renewal team. You will proactively work with the customers and the extended sales team to maximise commercial opportunities and ensure that Red Hat is fairly compensated for any past and future usage of its subscription services. What you will do Identify and plan engagement opportunities in your territory and region. Evangelise Red Hat's subscription model, along with their contractual terms and conditions, to customers and internal stakeholders. Positively impact sales revenue through the education and enforcement of Red Hat's subscription model. Measure and reconcile, with the support of our Solution Analysts, the usage of Red Hat’s subscriptions against the customers’ entitlements. Review and approve complex deals with the Deal Desk team. Work directly with customers to resolve contractual concerns. Document and distribute best practices for subscription management and subscription optimization to regional sales teams Create and distribute regionally-specific marketing and messaging for the program Coordinate activities lead by 3rd party consulting services with a focus on recovered revenue. What you will bring Extensive direct experience in software licensing and compliance, SAM, software sales and sourcing Experience in creating and analysing customer data reports Technology, software, or consulting selling experience Excellent commercial skills, including managing programs and projects, developing proposals, and performing data analytics Strong negotiation and conflict resolution skills Fundamental understanding of Red Hat's subscription business model and ability to describe in convincing fashion the value generated for customers in this model is a plus Ability to analyse contractual T&Cs and explain them in “plain english” to the stakeholders Ability to accurately forecast and track sales linked to SEAP efforts within the assigned territory Handling the pressure of Sales cycles ensuring fair compensation for Red Hat subscription services Fluency in English Fluency in a second language is a plus LI-AM4 About Red Hat Red Hat is the world’s leading provider of enterprise open source software solutions, using a community-powered approach to deliver high-performing Linux, cloud, container, and Kubernetes technologies. Spread across 40+ countries, our associates work flexibly across work environments, from in-office, to office-flex, to fully remote, depending on the requirements of their role. Red Hatters are encouraged to bring their best ideas, no matter their title or tenure. We're a leader in open source because of our open and inclusive environment. We hire creative, passionate people ready to contribute their ideas, help solve complex problems, and make an impact. Inclusion at Red Hat Red Hat’s culture is built on the open source principles of transparency, collaboration, and inclusion, where the best ideas can come from anywhere and anyone. When this is realized, it empowers people from different backgrounds, perspectives, and experiences to come together to share ideas, challenge the status quo, and drive innovation. Our aspiration is that everyone experiences this culture with equal opportunity and access, and that all voices are not only heard but also celebrated. We hope you will join our celebration, and we welcome and encourage applicants from all the beautiful dimensions that compose our global village. Equal Opportunity Policy (EEO) Red Hat is proud to be an equal opportunity workplace and an affirmative action employer. We review applications for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, citizenship, age, veteran status, genetic information, physical or mental disability, medical condition, marital status, or any other basis prohibited by law. Red Hat does not seek or accept unsolicited resumes or CVs from recruitment agencies. We are not responsible for, and will not pay, any fees, commissions, or any other payment related to unsolicited resumes or CVs except as required in a written contract between Red Hat and the recruitment agency or party requesting payment of a fee. Red Hat supports individuals with disabilities and provides reasonable accommodations to job applicants. If you need assistance completing our online job application, email application-assistance@redhat.com. General inquiries, such as those regarding the status of a job application, will not receive a reply. We’re the world’s leading provider of enterprise open source solutions—including Linux, cloud, container, and Kubernetes. We deliver hardened solutions that make it easier for enterprises to work across platforms and environments, from the core datacenter to the network edge. At Red Hat, our commitment to open source extends beyond technology into virtually everything we do. We collaborate and share ideas, create inclusive communities, and welcome diverse perspectives from all Red Hatters, no matter their role. It’s what makes us who we are. Some of the most knowledgeable and passionate people in the technology industry work here. Whether we’re building software, championing our products, or training new associates, we’re collaborating openly to make a difference in the world of open source and beyond.

Responsibilities

The SEAP Compliance Specialist will analyze their assigned territory and plan SEAP engagements while working closely with sales and customer success teams. They will also educate customers on Red Hat's subscription model and ensure fair compensation for subscription services.