Seasonal Assistant Manager at APPALACHIAN MOUNTAIN CLUB

Alexandria, New Hampshire, United States -

Full Time

Start Date

Immediate

Expiry Date

31 Mar, 26

Salary

846.0

Posted On

31 Dec, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer Service, Communication Skills, Teamwork, Hospitality, Outdoor Recreation, Conflict Resolution, Self-Motivation, Attention to Detail, Physical Fitness, Cooking, Maintenance, Environmental Practices, Problem Solving, Adaptability, Organizational Skills, Leadership

Industry

Non-profit Organization Management

Description

Job Details Job Location: Cardigan Lodge - Alexandria, NH 03222 Position Type: Seasonal Salary Range: $684.00 - $846.15 Salary Job Shift: Any Season Dates: April 16, 2026 - October 23, 2026 Ready to dive into epic outdoor adventures and make a positive impact on the environment? Look no further than the Appalachian Mountain Club (AMC) - the oldest conservation, education, and recreation organization in the USA! Our passion for the outdoors knows no bounds, and we want YOU to be a part of it. As an employee, you'll unlock access to exciting programs, policies, and procedures that empower you to make a real difference. Join the AMC team now and embark on the journey of a lifetime! Cardigan Lodge sits at the base of Cardigan Mountain in Alexandria, New Hampshire. The lodge offers a self-service experience to guests in the winter, complete with dynamic hiking and ski trail systems available just outside the front door. The reservation serves campers, with 26 primitive campsites, and a rustic cabin that sits half a mile from the summit. AMC is seeking a Seasonal Assistant Manager to aid the Manager in all aspects of facility operation. This entry level position entails a variety of customer service, housekeeping, and operational duties with a focus on providing an exceptional experience for each guest and visitor. The Seasonal Assistant Manager is a full-time, seasonal position which includes room and board. The position requires excellent communication, teamwork skills, and consistent support of the Appalachian Mountain Club’s mission. What You’ll be doing at AMC: Assist the Manager in all aspects of facility management Act as primary decision-maker in all areas of operations management in the absence of the Manager Oversee training, supervision, and performance evaluations of staff Attend AMC organizational meetings when required Create a positive experience for each guest and visitor by providing exceptional customer service Respond to all guest complaints and special requests in a respectful and professional demeanor Interact with guests by providing information on local recreation opportunities, lodge amenities, organizational efforts, and available programs Record and post the weather daily. Complete a summarizing report on daily activities Participate in the daily cleaning and upkeep of guest rooms, bathrooms, shared areas, campsites, and privies Assist with the check-in and check-out of lodge and campsite reservations Participate in meal planning and food ordering Prepare and cook daily meals when required Participate in the set-up, service, and cleanup of daily meals Assist with retail and membership sales in the lodge store Complete routine maintenance of the facility and grounds to include trash and snow removal, food recycling, and minor building repairs. Remove ice and snow from buildings, walkways, systems, and fire exits Participate in deep cleaning of lodge spaces and additional special projects as instructed Implement energy conservation and environmentally sound practices in daily operation Retain positive interactions and connections with supporting businesses and colleges Participate in the success of communal living by committing to a respectful, clean, and safe environment Qualifications What AMC is Looking For: 18 years and older Experience in hospitality or outdoor recreation is preferred Experience in customer service and exceptional communication skills Self-motivated and able to demonstrate responsibility and reliability without daily supervision Ability to adapt and thrive in a consistently changing work environment Success in performing a wide range of assigned tasks with attention to detail Ability to resolve conflicts with a calm and respectful demeanor Must work well in a team and have enthusiasm for communal living A love for the outdoors! A commitment to the mission of the Appalachian Mountain Club Ability to operate standard office and maintenance equipment Physical abilities needed: Ability to lift and carry 50 pounds on-site and in the backcountry Ability to travel safely in the backcountry in all weather conditions Caretakers must be physically and mentally able to endure and enjoy solitude and extreme weather conditions What AMC Can Offer You: Salary Range: $684.00 - $846.00 / week We are committed to equitable compensation practices, and we encourage qualified candidates to apply. The initial salary represents our starting point, and our compensation philosophy is designed to reward and recognize the contributions of our employees as they grow within the organization. External candidates typically begin their journey with us at the starting point of the salary range. The final compensation offer will be based on factors such as experience, education, skills, and geographic differential relevant to the position, and will be discussed during the interview process. Benefits Room & Board: FREE dorm-style room and meals included Insurance: Available with positions that are 6 months or longer and when working greater than 30 hours per week Retirement: Voluntary 403(b) Contribution Paid Time Off: earn up to 10 days of paid earned time depending on length of service Other Team Member Perks: 30% discount on AMC Merchandise Free Annual AMC Membership 4 Free nights at AMC locations Prodeal discounts on equipment & gear and more! To Apply: Please include a resume and a cover letter. No phone calls or agencies please. AMC encourages all interested candidates to apply, even if they do not meet every listed qualification. If you have a passion for the outdoors and believe your skills and experiences align with this role, we welcome your application. The Appalachian Mountain Club has zero tolerance for child abuse or placing children in danger. The AMC requires all employees who work in a program or facility which serves children, disabled persons, or the elderly to have a criminal background record check performed on their name annually with employment contingent upon satisfactory results.

Responsibilities

Assist the Manager in all aspects of facility management and act as the primary decision-maker in the absence of the Manager. Oversee staff training and performance evaluations while ensuring exceptional customer service for guests.