Seasonal Associate - Hadley, MA at Gardens Alive

Hadley, Massachusetts, United States -

Full Time

Start Date

Immediate

Expiry Date

08 May, 26

Salary

0.0

Posted On

07 Feb, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer Service, Teamwork, Problem Solving, Organizational Skills, Multitasking, Communication, Plant Knowledge, Sales, Technology Proficiency, Attention to Detail, Physical Labor, Adaptability, Learning, Diversity Awareness, Inventory Management, Heavy Equipment Operation

Industry

Consumer Goods

Description

Description Do you love being outdoors, enjoy gardening, or want to learn more about plants? Come grow with our team at the garden center! We’re looking for dependable, motivated individuals who learn quickly, bring a positive attitude, and enjoy working in a fast-paced, team-driven environment. Prior plant knowledge is a plus but not required—we’re happy to train enthusiastic newcomers. We offer flexible part-time scheduling, including early mornings, evenings, and a variety of shift lengths. Perks include a generous employee discount and an upbeat, supportive team you’ll enjoy working with. Most roles require weekend availability and the ability to lift between 30–70 pounds. This is a seasonal position running from June through October, with the possibility of transitioning into a year-round role based on performance, availability, and business needs. Our busiest—and most exciting—season is April through June, when teamwork and high energy are essential. Please note that time-off requests cannot be accommodated during this peak period. If you’re ready to work hard, learn new skills, and be part of a thriving garden center team, we’d love to hear from you! Some of the departments you will be working in: · Customer Service Team Looking for friendly, people-oriented individuals with experience in cash registers/POS systems and a passion for providing outstanding customer service. Knowledge of gardening is a bonus but not required. This is the perfect role for those who enjoy connecting with the public in a fast-paced, supportive environment. · Green Goods Team Do you have a passion for plants? Join our team to work hands-on with a variety of greenery, including annuals, vegetables, perennials, trees, and shrubs. Full and part-time roles are available, blending plant care with sales. Depending on your expertise, you’ll thrive in one or more plant sales areas while collaborating with a dedicated team. · Operations Team Support the backbone of the garden center by working with wholesale customers, coordinating with the delivery and green goods team, and ensuring smooth operations across all departments. Heavy equipment experience is a plus, and top-notch customer service skills are essential. · Inventory Team Bring your attention to detail and organizational skills to our Inventory Team. You’ll assist with unloading, receiving, organizing, and restocking products while collaborating with the service teams to ensure every item is perfectly placed for customer convenience. Requirements Key Duties and Responsibilities: · Provides exceptional customer service across all departments at the garden center. · Takes personal accountability for representing the values and company appropriately in all situations (service, dress code, interpersonal skills). · Promotes a positive work environment through an inclusive and respectful approach. · Celebrates and encourages diversity, equity, and inclusion in the workplace. · Strives to drive sales by sharing product knowledge and leveraging expertise to suggest additional products and merchandise. · Promotes customer loyalty by encouraging customers to sign up for the Gardener’s Club so they can stay connected with us and get exclusive notifications of sales and in-store promotions. · Builds rapport with customers by listening, connecting, and sharing personal experiences with product. · Resolve problems through active listening to gain understanding of customer’s needs. Leverages product knowledge and problem-solving skills to solve problems promptly and effectively. · Competently leverages technology to provide seamless and efficient customer service. · Remains calm when faced with uncertain issues. Demonstrates passion for learning new things. Turns a challenge into a selling opportunity. · Assists with store operations goals to remain efficient, accurate and productive through processes such as organizing stock, replenishment, receiving, seasonal merchandising changeovers, transfers, cycle counts and physical inventory. · Remains current on all retail division promotions/offers and informs customers of value offers, events and educational opportunities. · Identifies pest problems, weeds, propagation, and culture for a wide variety of plants from flowers to fruits. · Remains current on product offer and upholds company focus on recommendations for earth friendly gardening solutions. · Perform carry out duties and other duties as assigned. Knowledge, Skills & Abilities: · Intermediate plant and gardening knowledge with a passion for gardening. · Strong problem-solving, organizational, and multitasking skills in a fast-paced environment. · Excellent communication and customer service skills, with the ability to research and resolve issues. · Proven leadership experience in a team setting. · Proficiency in Microsoft Office Suite, POS systems, and Internet search tools; ability to learn new software quickly. · Ability to work a flexible schedule, including evenings, weekends, and holidays. · Comfortable working outdoors in varying weather conditions. · Ability to regularly lift 30-70 lbs. and perform physical labor. · Adherence to all company policies and safety regulations. Physical Requirements • Ability to lift 30-70 pounds occasionally and work outdoors in all weather conditions. Work Environment • Ability to work around heavy equipment and spend extended periods standing/walking on hard surfaces.

Responsibilities

The Seasonal Associate will provide exceptional customer service, assist with store operations, and promote a positive work environment. They will also engage with customers to drive sales and ensure efficient inventory management.