Company Description
Experience the magic of working at Fairmont Hotel Vancouver, a timeless Vancouver landmark known as the ‘Castle in the City’. With its majestic chateau-style architecture, copper green roof, and historic gargoyles, this stunning hotel has been captivating visitors since 1939. Located in the heart of downtown Vancouver on prestigious Georgia Street, the hotel is surrounded by a dynamic arts scene, vibrant shopping, exciting nightlife, and world-class dining. Join our cherished team, and be part of an unforgettable hospitality experience. You’ll help create lasting memories for our guests in a setting that’s as exceptional as you are!
Job Description

VISA REQUIREMENTS:

Must be legally eligible to work in Canada. The hotel is unable to assist candidates in obtaining Canadian work authorization.

• Delivering thoughtful, proactive, and professional guest service at all times
• Possessing full knowledge of beverage menus, including garnishes, ingredients, and preparation methods
• Preparing craft cocktails and mixed beverages to standard, while maintaining inventory controls
• Informing and assisting guests with menu items in an engaging and helpful manner
• Identifying and communicating dietary restrictions and allergies to the kitchen team as needed
• Handling guest concerns graciously and efficiently, ensuring service recovery and continuous improvement
• Maintaining cleanliness and readiness of the bar, mise en place, side stations, and lounge setup
• Supporting colleagues by running food, refreshing beverages, and resetting tables as required
• Ensuring furniture and the bar area are consistently clean, inviting, and aligned with brand standards
• Accurately handling billing, applying promotions, and communicating Hotel offerings
• Following all health, safety, and sanitation policies related to food and beverage handling
• Completing additional tasks as assigned to contribute to overall guest satisfaction and team success
  Qualifications