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Seasonal Client Service Associate at Jackson Hewitt - 1925

Frederick, Maryland, United States -

Full Time

Start Date

Immediate

Expiry Date

08 Feb, 26

Salary

0.0

Posted On

10 Nov, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer Service, Communication Skills, Interpersonal Skills, Fast-Paced Environment, Computer Proficiency

Industry

Financial Services

Description

Benefits: Competitive salary Employee discounts Flexible schedule Opportunity for advancement Training & development As a Client Service Associate, you are the first point of contact for our clients, whether they visit in person or call us. We provide a valuable service by guiding our clients through tax codes, rules, and processes, and the Client Service Associate plays a crucial role in our team. We offer flexible scheduling options, including day, evening, and weekend shifts, with both full-time and part-time seasonal positions available. There's also the opportunity to return year after year. In this role, your responsibilities will include providing excellent customer service, assisting with phone calls and emails, scanning documents, verifying client identity, data entry, assisting admin with tasks provided and supporting our Tax Professionals with client records. To succeed in this position, you'll need: * A passion for delivering extraordinary customer service. * Excellent communication and interpersonal skills. * Experience working in a fast-paced environment. * Basic computer proficiency.

Responsibilities

As a Client Service Associate, you will provide excellent customer service and assist clients with their inquiries. You will also support Tax Professionals with client records and perform administrative tasks.