6 MONTH FIXED-TERM CONTRACT: NOV 2025 – APRIL 2026

Hillwalk Tours are located in the vibrant city of Galway in the West of Ireland. Creating experiences that make people happy is our core purpose and what we work towards every day – for our employees, our customers, our suppliers.
Our aim is to make working at Hillwalk Tours a happy experience. We hire people who care about what we’re doing, support them and look after them. We aim to ensure our customers have the best possible experience on their hiking tours and work diligently to maintain supportive relationships with our suppliers.
We are seeking a motivated individual, eager to join a great team working within the buoyant outdoor tourism industry. This role is home-based, Monday-Friday, 37.5 hrs per week. A dedicated home office space and strong broadband connection are required.
Your primary task will be to book walking tours for our customers, ensuring accuracy and attention to detail at all times.

• Ensuring all customer booking questions and queries are responded to accurately, in a friendly and time sensitive manner
• Diligently booking accommodation, walker and luggage transfers for our customers
• Inputting and accessing data on our in-house software system
• Work in collaboration with other team members to ensure any immediate issues and requests are actioned quickly
• Work smartly and resourcefully to meet and exceed metrics and deadlines
• Adhering to all company policies, procedures and work processes