Seasonal Front Desk Agent, The Villas at Snowmass Club at Outbound Mammoth

Snowmass Village, Colorado, United States -

Full Time

Start Date

Immediate

Expiry Date

26 Feb, 26

Salary

23.0

Posted On

28 Nov, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer Service, Communication Skills, Multi-tasking, Problem Solving, Attention to Detail, Flexibility, Team Collaboration, Guest Relations

Industry

Hospitality

Description

Overview Company Overview: At CoralTree, we serve from the heart – always and in all ways. We aim to make a meaningful difference in every interaction, believing that genuine connection is what people value most. Our commitment is to infuse humanity into everything we do, driving creativity and innovation that creates real value. Our team members are the soul of our company, embodying our core values. Performance | Integrity | Relationships | Empowerment | Innovation | Balanced Life Together, we reimagine the guest experience, drive creativity, and create signature moments that leave a lasting impact. Join us in making a difference! Job Summary: As a Front Desk Agent, you will play an integral role in creating distinct and authentic experiences for our guests. You will warmly and enthusiastically greet arriving guests, assisting them with check-in and check-out processes to ensure they feel comfortable and welcome. Additionally, you will provide information about hotel services and amenities, promoting the unique offerings of our property. We are actively looking to bring on a new team member who can start off as seasonal status with the potential to become full time year round at the end of the season if it's mutually beneficial. Responsibilities Responsibilities: Welcome guests with enthusiasm and warmth, anticipating their needs and assisting with check-in and check-out processes. Respond promptly to guest inquiries, maintaining a personal and welcoming spirit, regardless of the time of day or workload. Create memorable experiences through a warm personality and the ability to relate to both guests and associates. Take the initiative to resolve guest complaints, fostering loyalty and satisfaction. Share personal passions and knowledge of hotel services and amenities to help guests feel at home. Collaborate with team members to communicate guest feedback and needs to staff and management. Manage multiple tasks efficiently in a fast-paced environment while ensuring accuracy and attention to detail. Qualifications Qualifications: Flexibility: Willingness to adapt to a demanding schedule, with varying workdays and hours. Experience: Previous experience in providing service to others and assisting in creating authentic travel experiences is preferred. People Person: A passion for serving others and creating exceptional guest experiences is essential. Communication Skills: Strong verbal and written communication abilities, including legible and grammatically correct writing. Multi-tasking Ability: Capable of handling multiple tasks while ensuring accuracy and detail-oriented service. Wage Information:The hourly wage for this position is from $20.00 to $23.00. Benefits: As a valued member of the CoralTree team, you'll receive a comprehensive benefits package that includes: Room discounts for all team members, as well as for their friends and family. A ski pass or wellness bonus is available during the winter season. Discounted bus passes for local commuters. Parking Employee Assistance Program Pet insurance This job posting will close on 12/30/2025 or until the position has been filled.

Responsibilities

As a Front Desk Agent, you will greet guests, assist with check-in and check-out, and provide information about hotel services. You will also resolve guest complaints and collaborate with team members to enhance guest experiences.