Seasonal Guest Services Retail Associate (Two Positions) at Childrens Museum of Denver Inc

Denver, Colorado, United States -

Full Time

Start Date

Immediate

Expiry Date

23 Jan, 26

Salary

20.0

Posted On

25 Oct, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Guest Service, Communication, Cleaning, Food Safety, Retail Operations, Point of Sale System, Engagement, Diversity, Equity, Access, Inclusion, Fast-Paced Environment, Professional Appearance, High Energy, Problem Solving

Industry

Museums;Historical Sites;and Zoos

Description

Description At the Children’s Museum of Denver at Marsico Campus, we believe in kid-powered learning. We work hard every day to create extraordinary experiences that champion the wonder and joy of childhood. To accomplish this mission, we bring together a dynamic team of talented individuals whose passions range from exhibit design to the culinary arts, from developing engaging educational programs to offering only the best in customer service. If you like to work hard and play hard, we want to hear from you! We offer a comprehensive benefits package, competitive wages and a supportive, rewarding and FUN work environment. The Children’s Museum has an opening for a Seasonal Guest Services Retail Associate to ensure a positive guest experience. It is the role of the Guest Services Retail Associate to support the operations of the Museum’s Hot Chocolate stand while creating a presentable, welcoming environment through exemplary guest service. Position Specifications: Seasonal, Part-time; preferred start date 12/06/2024 to 02/16/2026. - One (1) position: 21 hours/week Sunday, Monday, and Tuesday required - One (1) position: 21 hours/week Thursday, Friday, and Saturday required Rate: $20.00/hour (additional $1/hour for Bilingual proficiency in Spanish) Benefits: Paid sick leave begins accruing from date of hire. Employee Assistance Program. Free parking, discount to the Museum Gift Shop and Café. Responsibilities Greet and welcome adults and children, engage in conversation, and accurately answer guest questions regarding all aspects of the Museum Maintain clean, safe and inviting environments in all Museum spaces Actively address guest feedback and work to improve overall guest experience Follow opening and closing procedures for effective and accurate museum operations Operate and maintain knowledge of Museum’s point of sale system Support retail operations, including stocking, cleaning, merchandising and food safety Strong commitment to the Museum’s mission, vision and values of diversity, equity, access and inclusion Other duties as assigned Requirements Strong commitment to the Museum’s mission, vision and values of diversity, equity, access and inclusion Ability to communicate with guests and co-workers in direct, respectful and confident manner Ability to work effectively and accurately in a fast-paced environment while maintaining excellent guest service Clean, neat, and professional appearance Ability to maintain a clean work environment High energy and interest in engaging with visitors while moving throughout the Museum Fluent English proficiency: writing, reading and speaking skills. Bilingual Spanish preferred Minimum of 18 years of age High School diploma or equivalent required Must pass Museum pre-employment screening process Physical Requirements: Ability to stand for extended periods of time (up to 8 hours) in a fast-paced environment. This position also performs duties related to cleaning and organization and will often be required to lift and move supplies and materials (up to 50 lbs.). Other physical requirements may include walking, bending, stooping, crouching or reaching. Application Process and Deadline: Please submit a cover letter and resume by 5:00pm on November 7, 2025 EEOC/ Accommodations: The Children’s Museum of Denver at Marsico Campus is an equal opportunity employer. The Museum is dedicated to the goal of building a culturally diverse staff committed to serving the needs of all our visitors and we encourage applications from individuals of all backgrounds. The Children's Museum of Denver at Marsico Campus is dedicated to the principles of equal employment opportunity. We prohibit unlawful discrimination against applicants or employees on the basis of race, religion, creed, color, national origin, ancestry, sex, sexual orientation, gender identity, age 40 and over, disability, veteran status, military status, genetic information, marital status or any other status protected by applicable state or local law. Consistent with the Americans with Disabilities Act (ADA), it is the policy of The Museum to provide reasonable accommodation when requested by a qualified applicant or employee with a disability, unless such accommodation would cause an undue hardship. The policy regarding requests for reasonable accommodation applies to all aspects of employment, including the application process. If reasonable accommodation is needed, please contact Andrew Pasini (AndrewP@cmdenver.org) or Yasmin Diaz Mendias (YasminD@cmdenver.org) with Human Resources, 303-561-0138.

Responsibilities

The Guest Services Retail Associate ensures a positive guest experience by supporting the operations of the Museum’s Hot Chocolate stand and maintaining a welcoming environment. Responsibilities include greeting guests, addressing feedback, and operating the point of sale system.